IT Support Engineer Apprentice

Digital Support Apprentice

QA Apprenticeships

pstrongWhy Nine Twenty?strongp pNine Twenty Recruitment is a specialist recruitment consultancy in science, technology, engineering and manufacturing (STEM).They are passionate sector specialists with an impressive track record in these key areas: technology, digital, engineering and manufacturing including energy, utilities and supply chain.p pstrongOverview:strongp pNine Twenty Recruitment have a great opportunity for a Digital Support Apprentice to support our Founder and the rest of the team.p pstrongWhats involved?strongp ul liWorking in the business resource team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders.li liBecoming the business superuser of Firefish, a bespoke CRM system designed for recruiters, working collaboratively across teams supporting colleagues where required.li liBecoming an expert in LinkedIn recruiter, supporting colleagues with business development.li liManaging shared diaries through Outlook for directors across the business.li liSending out business terms and conditions to new clients.li liSending Mailshots through outlook to attract new candidates.li liOther ad hock duties such as arranging business events such as team building exercises and Christmas events.li ul pstrongWhat do they need from you?strongp ul liExcellent communication skills, both written and verbally.li liHigh attention to detail.li liGreat organisation skills and willing to learn.li ul pstrongSalary:strong18,500 per annum.p pstrongWorking week:strong 35 hours per week, Monday to Thursday 9am - 5pm, Friday 9am - 4pm.p pstrongBenefits:strongp ul liVoucher codes and staff discounts.li liFree Caf Nero once a week.li liTake bank holidays on any day.li liHybrid working.li liTime off at Christmas and New Year.li liFull use of campus facilities.li liCycle to work scheme.li liEligibility to join either SPPA or SPF pension scheme.li ul pstrongFuture prospects:strongp pUpon successful completion of the apprenticeship, you will gain a full time role.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification atSCQF Level 6. p pIf you are interested in starting your career and receiving a work based qualification at the same time,strongAPPLY NOW!strongp pemstrongPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. strongemp

IT Support Engineer Apprentice

QA Apprenticeships

pstrongAre you looking to kickstart your IT career with a company that values innovation and outstanding customer service? Were looking for an IT Support Engineer Apprentice to join our team at Bubble IT and develop hands-on skills in a fast-paced, supportive environment.strongp pBubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client’s needs from small businesses to growing enterprises. Our team is dedicated to helping organisations thrive by keeping their systems secure, efficient, and future-ready.p pstrongOverview:strongp pAs an IT Support Engineer Apprentice at Bubble IT, youll be the first point of contact for customers needing technical help. Youll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support.p pstrongResponsibilities:strongp ul liProviding high-quality customer service and technical support over the phone and via a ticketing system.li liLogging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems.li liSupporting the resolution of 1st and 2nd line technical incidents in line with SLAs.li liPrioritising and managing your workload effectively.li liMeeting key performance targets and service standards.li liContributing to process and technical improvements.li liFollowing company procedures, policies, and values at all times.li ul pstrongWhat were looking for:strongp pWere looking for a motivated and adaptable individual with a genuine interest in IT and a passion for solving problems. The ideal candidate will have:p ul liStrong communication skills, both written and verbal.li liA logical, problem-solving mindset and attention to detail.li liThe ability to troubleshoot technical issues and follow structured processes.li liGood time management and the ability to prioritise effectively.li liA flexible and proactive attitude to learning and development.li liA full, clean UK driving licence (essential).li ul pstrongAdditionally, any familiarity with the following technologies is a plus:strongp ul liWindows OS (7, 8, 10) and Windows Server (up to 2019).li liActive Directory, Group Policy, Azure.li liOffice 365, Exchange, SharePoint, Microsoft Teams.li liMobile Device Management (iPhoneAndroid).li liNetworking fundamentals (DNS, DHCP, TCPIP, switches, firewalls).li liExperience with hardware support and maintenance.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p37.5 hours per week, Monday to Friday, 9am - 5:30pm.p pstrongBenefits:strongp ul liPerformance-related bonuses and annual bonus opportunities.li li28 days holiday allowance (including bank holidays).li liOngoing support and training throughout your apprenticeship.li liClear progression opportunities upon successful completion of programme.li liThe chance to grow within a supportive and forward-thinking IT team.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

Digital Support Apprentice

QA Apprenticeships

pstrongAbout the role:strongp pGeneral & Technical Flooring Services Ltd is a leading commercial flooring contractor based in Scotland, with offices in Aberdeen and Livingston. Since 1994, weve specialised in delivering high-quality flooring and wall cladding solutions across sectors including healthcare, education, hospitality, and the public sector. With a reputation for craftsmanship, reliability, and industry expertise, we offer a full-service approachfrom initial uplift and subfloor preparation to supply and professional installation. Our team takes pride in delivering safe, sustainable, and efficient results for clients across Scotland.p pYou will join their Livingston office, providing support throughout the office.p pstrongResponsibilities strongp ul liYou will become a key digital support staff member in the office, collaborating between the office staff and manufacturing staff. This will be through ensuring that scheduling will be completed accurately between the departments on Microsoft Outlook calendar.li liYou will become a super-user of bespoke software Callidus. You will use this to assist the sales staff to set prices and generate quotes for upcoming jobs. Along with managing and ordering stock for upcoming projects.li liIn this role, you will use accountancy software Xero to an expert level. This will be used to work collaboratively with suppliers and the sales team, through generating, sending invoices and processing VAT returns.li liUtilise Microsoft Outlook to manage their own personal & general office inbox responding professionally and in a timely manner.li liYou will assist in the roll-out of Microsoft Dynamics throughout the company. This software will be rolled out throughout the company to increase efficiency in tracking sales leads and opportunities. Along with this, you will use Dynamics to handle customer service requests with a high level of accuracy.li liYou will use all aspects of the Microsoft Suite, including managing inbound and outbound calls through Teams, data entry on Excel & reviewing invoices on Word.li liYou will be responsible for keeping the company Social Media pages, such as LinkedIn, Instagram & Facebook, up-to-date. You will do this to drive sales and respond to customer enquiries in a timely manner.li ul pstrongDesirable skills:strongp ul liUnderstanding of Microsoft Office Suite.li liCommunication skills.li ul pstrongSalary:strong 15,704 per annum.p pstrongWorking hours:strong Monday to Friday, 8am 4:30pm.p pstrongBenefits:strongp ul liOn-the-job training and support.li liFlexible and innovative working environment.li liEmployment upon completion of apprenticeship.li liOn-site parking.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp