IT Apprentice

Digital Operations Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pPG Paper is a global paper solutions company headquartered in Scotland, specialising in sourcing and supplying a wide range of paper and packaging products to businesses across the world. Today, PG Paper operates in over 60 countries across Europe, Asia, North America, and beyond.p pThey are looking to recruit an enthusiastic and motivated apprentice to support their busy team. They are looking for candidates with a keen interest in working within a busy office environment learning business processes and supporting their operational teams with administration tasks.p pstrongResponsibilities:strongp ul liServe as the first point of contact for incoming calls and correspondence from clients and supplies.li liTriage enquiries and route them to the relevant departments or individuals when required.li liBecome a system expert in our core platforms: NetSuite Oracle (ERP) and Salesforce (CRM).li liMonitor stock levels on NetSuite Oracle to ensure customer orders can be fulfilled.li liMaintain and accurately update customer records on Salesforce in a timely manner, ensuring data integrity.li liConduct research to support the operational team with project and client needs.li liManage sample handling within the order management process.li liIndependently manage assigned projects aligned with skill level.li liCreate, edit, and format documents using Microsoft Office tools.li liOrganise and file both digital and physical documents in line with company procedures.li ul pstrongYou will develop skills including:strongp ul liGood communication skills, both oral and written.li liGood organisational skills.li liGood interpersonal and customer service skills.li liAn ability to work using own initiative within boundaries.li liAn ability to work effectively with people across a wide range of levels and responsibilities.li liGood team-working skills.li ul pstrongThe successful candidate will have:strongp ul liExcellent communication skills, professional and articulate as many contacts do not have English as their first language.li liBe self-motivated and able to work independently with minimum direction.li liAble to work to tight deadlines.li liStrong organisational skills with the ability to multitask.li liStrong IT skills, with a good understanding of Microsoft Office packages especially Excel.li liQualifications at National 4 and National 5 or above.li ul pstrongSalary:strong 14,722.50 per annum.p pstrongWorking hours:strong Monday to Friday, 9am 5pm.p pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

IT Apprentice

QA Apprenticeships

pstrongAre you interested in a career in ITstrongp pTurn you passion into a career by applying for one of our current IT apprenticeships. Could you see yourself working for an IT Service provider? Or maybe you would rather be part of an internal IT team working for an employer?p pWith average salaries of strong14,000 - 16,000, strongwe have several openings across Scotland in areas like IT, Networking, Cyber and Software. Our apprenticeship programmes are a fantastic opportunity to earn while you learn and get yourself on the career ladder. Our employers range from household names to edgy start-ups, in areas from law and accountancy to storage, shipping, travel and manufacturing.p pstrongInterested? Apply now! strongp pstrongHow will my apprenticeship work?strongp ul liYour apprenticeship averages 12 18 months.li ul pemYou are employed with time to study, receive a salary and holidays like all other employees and all your training is free.emp ul liThroughout, you are supported by your skills coach and your account manager.li ul pemThey work with your line manager to ensure you settle in, help you develop the skills to pass your assessments, and provide support.emp ul liThe learning follows a blended learning model.li ul pemYou benefit from online and classroom training and also on the job learning.emp pstrongWhere will my apprenticeship take me?strongp ol liTo a nationally recognised qualificationli liTo a full time jobli liTo a rewarding career.li ol pstrongWhat do I need to apply?strongp pA passion for tech, a willingness to learn, and an interest in building a careerp pstrongAbout QA Apprenticeships:strongp ul liWe are thelargest Microsoft Gold LearningPartner in the UK. Well offer you a broad range of Microsoft training courses, taught by highly experienced experts.li liWe hold thehighest overall pass rate among UK tech training providers (*Based on end-point assessments by the BCS 2020).li liOver the last 10 years, weve helped more than 40,000 apprentices start successful careers in tech and business.li ul pstrongApply today and start your career journey!strongp

IT Support Apprentice

QA Apprenticeships

pstrongAbout ILF Scotland:strongp pILF Scotland (Independent Living Fund Scotland) is a public body that supports disabled people with high or complex needs to live independently. Funded by the Scottish Government and Department of Health (NI), it provides financial support through schemes like the main Independent Living Fund, the Transition Fund for young people, and grants for technology and future planning. ILF Scotland helps individuals gain choice, control, and full participation in their communities.p pstrongAbout the role:strongp pAs IT Operations Support, the modern apprentice will work closely alongside the Service Delivery Lead and IT Support Officer to ensure the availability and day to day running and development of the infrastructure and support ILF Scotland staff in using it.p pstrongPlease notestrong: This position is to start in January 2026.p pstrongResponsibilities:strongp ul liFirst line support to staff to troubleshoot ICT hardware and software problems accessing and using the SCOTS networkli liLiaise with the iTECS to log, escalate and monitor open support callsli liMaintain and monitor ICT hardware; search for replacement hardware as required and provide quotes for the Digital and Information Service Teamli liMaintain and manage the device catalogue and support the IT Service Delivery Manager in prioritising replacement devices (phones, laptops, WIFI-dongles, printers, tablets)li liWith the ICI support company and Service Delivery Lead, develop a basic knowledge of the core client database system and how the two portals connect to it (applications portal and assessor portal)li liLiaise with the ICI system provider (DDS) regarding any technical issuesli liAssist with any staff training in ICT, information security and data protectionli liManage the office WIFI network and liaise with suppliers on availability issuesli liSupport the HR, communications and engagement teams in any ICT set up for events, workshops and training sessionsli liLearn the business continuity requirements and response arrangements if the ICT infrastructure were to fail or be attacked and support the incident response team to resolve the incidentli liBe the recorderscribe for any incidents which may require the incident response team to actli liShadow the IT Security Manager to learn the safeguards and monitoring systems in placeli liMonitor and liaise with the IT Security Manager regarding any alerts via the Spycloud portalli ul pstrongDesirable skills:strongp ul liDetail oriented and with a good eye on accuracy of datali liFriendly and helpful attitudeli liFlexible and able to prioritise a changing to-do listli liConfident in managing and completing tasks to deadlinesli liSelf-motivatedli liAbility to work independently and as part of a teamli liWell-honed organisational, planning and time management skillsli liPC literate including Word, Excel and databasesli ul pstrongSalary:strong 25,235 - 28,131 per annump pstrongWorking hours:strong 9am 5pm. This role is offered on a hybrid working arrangement with an office based in Livingston.p pstrongBenefits:strongp ul liCompetitive salaryli liFlexible working optionsli liA good work-life balanceli liPensionli liContinual developmentli ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp