IT Support Apprentice

IT Support Engineer Apprentice

QA Apprenticeships

pstrongAre you looking to kickstart your IT career with a company that values innovation and outstanding customer service? Were looking for an IT Support Engineer Apprentice to join our team at Bubble IT and develop hands-on skills in a fast-paced, supportive environment.strongp pBubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client’s needs from small businesses to growing enterprises. Our team is dedicated to helping organisations thrive by keeping their systems secure, efficient, and future-ready.p pstrongOverview:strongp pAs an IT Support Engineer Apprentice at Bubble IT, youll be the first point of contact for customers needing technical help. Youll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support.p pstrongResponsibilities:strongp ul liProviding high-quality customer service and technical support over the phone and via a ticketing system.li liLogging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems.li liSupporting the resolution of 1st and 2nd line technical incidents in line with SLAs.li liPrioritising and managing your workload effectively.li liMeeting key performance targets and service standards.li liContributing to process and technical improvements.li liFollowing company procedures, policies, and values at all times.li ul pstrongWhat were looking for:strongp pWere looking for a motivated and adaptable individual with a genuine interest in IT and a passion for solving problems. The ideal candidate will have:p ul liStrong communication skills, both written and verbal.li liA logical, problem-solving mindset and attention to detail.li liThe ability to troubleshoot technical issues and follow structured processes.li liGood time management and the ability to prioritise effectively.li liA flexible and proactive attitude to learning and development.li liA full, clean UK driving licence (essential).li ul pstrongAdditionally, any familiarity with the following technologies is a plus:strongp ul liWindows OS (7, 8, 10) and Windows Server (up to 2019).li liActive Directory, Group Policy, Azure.li liOffice 365, Exchange, SharePoint, Microsoft Teams.li liMobile Device Management (iPhoneAndroid).li liNetworking fundamentals (DNS, DHCP, TCPIP, switches, firewalls).li liExperience with hardware support and maintenance.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p37.5 hours per week, Monday to Friday, 9am - 5:30pm.p pstrongBenefits:strongp ul liPerformance-related bonuses and annual bonus opportunities.li li28 days holiday allowance (including bank holidays).li liOngoing support and training throughout your apprenticeship.li liClear progression opportunities upon successful completion of programme.li liThe chance to grow within a supportive and forward-thinking IT team.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

IT Consultant Apprentice

QA Apprenticeships

pstrongEmployer description:strongbr Turn IT On provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching. Over half of our consultants have worked in education and we now employ in excess of 160 people across London and the Southeast. We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning.p pAs an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. Turn IT On is a friendly and supportive place to work where people feel trusted and respected.p pstrongOverview:strongbr We are now looking for an eager candidate to join us as an apprentice. You will provide general and routine ICT support to staff and pupils within the school, e.g., basic IT diagnosis and fix, undertaking routine maintenance of resources and equipment, support of common software packages used in the school and other general tasks as appropriate under the supervisioninstruction of senior staff.p pYou must be dedicated to learning and delivering the Turn IT On support service in a manner that embraces our company values and culture.p pstrongResponsibilities: strongp ul listrongCustomer service: strongWork with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow up and closing quotes with adequate description and detail.li listrongTechnical responsibilities: strongLearn to maintain an up-to-date and accurate database of school hardware and software. Learn and demonstrates the necessary skills and behaviours to securely operate across all platforms and areas of responsibilities in line with organisational guidance, legislation.li listrongQuality management: strongEnsure all written (emails) and verbal communication is of the highest level to both internal and external customers. Ensure any non-conformances are reported (for any mistakes or complaints etc).li listrongGeneral: strongAttend apprentices training workshops and complete coursework in a timely manner in accordance with the relevant apprenticeship guidelines. Ensure excellent communication with schools, manager, and other team members.li ul pstrongRequired skills:strongp ul liBasic experience and knowledge of ICT and technical issues.li liWilling and quick to learn new programs or website interfaces.li liFlexible and approachable.li liCommitted to make a positive impact to your end users including teachers and pupils.li liAdaptable and able to cope with change including travel to a variety of schools.li liAble to work independently and good at planning and organising your own time.li liExcellent team player.li liExcellent customer services skills.li ul pstrongWorking hours: strongp p37.5 hours per week, Monday to Friday, 8am 4:30pm.p pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrong!--StartFragment --span classcf0emPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.em span!--EndFragment --strongp

Marketing Assistant Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pJoin a fast-growing UK eCommerce leader! Buy It Direct is a leading UK-based eCommerce retailer with a global outlook. We’re offering exciting opportunities to join one of our dynamic teams either in our lifestyle division or in our industry-leading Appliances Direct team.p pWhether you’re passionate about shaping modern living through stylish interiors or driving innovation in home appliances, you’ll be part of a team that doesn’t just follow trends we set them. We’re looking for ambitious, forward-thinking individuals who are ready to push boundaries and help create something exceptional.p pstrongOverview:strongp pWe are looking for an outgoing, creative and social savvy individual to join our team. This role will give you the opportunity to gain hands-on experience across multiple areas of marketing, from social media and content creation to campaign support and customer engagement. Youll be working closely with different teams, supporting day-to-day marketing activities, and helping to bring new ideas to life.p pstrongResponsibilities:strongp ul listrongContent & social media: strongScheduling and publishing content across social platforms, creating engaging content including images, videos, and captions, briefing social assets to the design team and supporting the creation of video content.li listrongCampaigns & promotions: strongSupporting email marketing campaigns, assisting with promotional setup and sending promotional activity to relevant teams and briefing in design assets for promotional campaigns.li listrongCustomer engagement: strongReplying to and interacting with customers daily across platforms, downloading and sharing user-generated content and videos and liaising with the customer service team on queries.li listrongInfluencer & outreach: strongResearching and outreaching to influencers and building and maintaining influencer lists for collaborations.li listrongMarketing support & coordination: strongAssisting with updates to the marketing calendar, helping implement new ideas to the marketing strategy, liaising between internal teams to support smooth campaign delivery and supporting ad hoc marketing tasks as required.li ul pstrongDesirable skills:strongp ul liCreative mindset with an eye for detail.li liStrong written and verbal communication skills.li liOrganised and able to manage multiple tasks.li liEnthusiastic and proactive with a willingness to learn.li liComfortable using social media platforms.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p37.5 hours per week.p pstrongBenefitsstrongp ul liHands-on training and mentorship from the marketing team.li liExposure to all aspects of digital marketing.li liOpportunity to contribute ideas and make an impact.li liSupport in developing career skills and gaining industry experience.li ul pstrongFuture prospects:strongp pThe chance of permanent position at the end of the apprenticeship. 90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp