Apprentice Business Administrator – IT Support

£14,918.80 per annum (Year 1) Salary may increase after the first year depending on age and performance.

Business Administrator (Level 3)

Monday – Friday, flexible shifts (37.5 hours per week)

Most of your apprenticeship will be spent learning on the job, gaining real-world experience in an IT and business environment. You’ll also complete off-the-job training to build your professional knowledge, skills, and qualifications in administration and communication.

• Provide administrative support to the IT technical team.

• Maintain and organise filing systems, both manual and digital.

• Create and manage spreadsheets and reports for team use.

• Support team collaboration and assist with reception cover when required.

• Help ensure all Key Performance Indicators (KPIs) are met.

• Liaise with internal departments to ensure smooth communication and service delivery.

• Scan, file, and archive company documents and records.

• Follow established company procedures and data management processes.

• Record, update, and maintain accurate information within internal systems.

• Operate office equipment (e.g., photocopiers, scanners, printers).

Alongside your work-based learning, you’ll complete specialist training towards your Level 3 Business Administrator apprenticeship, equipping you with key administrative, organisational, and communication skills to support your career progression.

• GCSE English (Grade 4–9)

• GCSE Maths (Grade 4–9)

If you have additional qualifications or prior experience, the apprenticeship can be tailored to reflect your existing skills and knowledge.

• Strong communication and IT skills

• Excellent attention to detail and organisational abilities

• Professional customer care and interpersonal skills

• Effective problem-solving and logical thinking

• Confident with administrative and presentation tasks

• Demonstrates initiative, patience, and active listening

• Able to maintain focus and manage self-directed learning

Our organisation is a leading technology solutions provider, offering a range of IT services including support, cybersecurity, disaster recovery, and productivity solutions. We also develop bespoke software systems designed to make clients’ operations more efficient, including visitor management, incident tracking, and resource booking tools.

We are passionate about using technology to solve real-world problems, helping businesses work smarter and more effectively. Our goal is to continue growing through innovation, the development of new products, and strategic partnerships.