Data Analytics Apprentice

IT Support Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pDial A Geek is a Bristol-based Managed Service Provider (MSP) specializing in IT support, Cybersecurity, and compliance solutions for businesses. Founded in 2006, the company has grown from a one-person operation to a certified B Corp with a strong focus on sustainability and social impact. Dial A Geeks mission is to help businesses protect their data, enhance productivity, and achieve compliance through its comprehensive Protect & Grow managed IT plans.p pServices include Microsoft 365 and Google Workspace management, device security, vulnerability management, AI-enhanced email security, and disaster recovery planning. With a reputation for clear, jargon-free communication and strong client relationships, Dial A Geek supports nearly 1,000 businesses across Bristol, the South West, and the UK.p pIf you’re looking for a supportive environment to kickstart your IT career, we want to hear from you!p pstrongResponsibilities:strongp ul liAnswering phone calls and logging ticket requests efficientlyli liProviding helpdesk support via email, phone or remote supportli liKeepingaccuraterecords of work completed and ongoing jobsli liVisiting clients on site to resolve issuesli liHandling new computer setups, employee onboarding and offboarding requestli ul pstrongDesirable skills:strongp p!--StartFragment --p ul li classpf0span classcf0Customer service skillsspanli li classpf0span classcf0Good communication skillsspanli li classpf0span classcf0Team playerspanli li classpf0span classcf0Great work ethicspanli li classpf0span classcf0Experience within IT is desirable but not essentialspanli ul p!--EndFragment --p pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours: strong37.5 hours per week, Monday to Friday, 9am 5pm with 30 mins lunch break. This role is strongoffice basedstrong on a full time basis.p pstrongBenefits:strongp ul liPrivate health insuranceli li20 days holiday bank holidays time off for Christmasli liAccess to Cycle to Work and Tech schemesli liQuarterly officehangoutactivityli liFree eye testsli liParking permit (Bedminster East)or secure cycle parkingli liCompany pensionli liSupplied office snacksli ul pstrongFuture prospects:strongp pUpon successful completion of the apprenticeship, the opportunity to become a full time member of staff.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

IT Service Desk Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pThe Service Team at Vizst Technology is responsible for supporting and maintaining clients ITsystems and for providing efficient desktop support to all business users. The team is responsible forresolving any IT-related faults quickly and efficiently in-line with SLAs, which includes a broad range ofqueries.p pstrongResponsibilities:strongp ul liProviding end-user desktop supportli liSupporting and maintaining MS serverdesktops and macs and supporting and maintaining Office 365 solutions and G Suite solutionsli liSetting up and configuring new laptops and desktops. Also installing authorised software to laptops and desktopsli liEnsuring security and upgrades are applied to desktops and laptops and kept up to date. Whilst troubleshoot desktop and system problems, diagnose, and solve hardwaresoftwareincidentsproblemsli liIncident and problem managementli liProvide exceptional service support to the businessli liProvide solutionswork arounds to incidents and problems and contribute to polices, processes and proceduresli liInstall, maintain, and support new applicationsli ul pstrongDesirable skills:strongp ul liUnderstanding of ITIL frameworkli liGood organisational, time management and prioritisation skillsli liStrong written and verbal skills and the ability to produce clear and accurate documentation(Word, Excel, PowerPoint)li liThe ability to communicate confidently and clearly to customers both face to face and over thetelephoneli liWillingness to travel as required to other company sites for the purpose of onsite supportli liExcellent problem-solving and analytical skillsli liAbility to work in a fast-paced and dynamic environmentli liWorks within the team and assists others, where required, to achieve a common goalli liWorks proactively to resolve issuesli liProcess driven and organised attention to detail with a strong ability to prioritise workloadli liRemains calm and clear headed under pressureli liExcellent organisational and prioritisation skillsli ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strong 37.5 hours per week.p pstrongBenefits:strongp ul li4 employer pensionli liLife assurance covering 4 x salary (eligibility begins after probation successfully passed)li liPrivate medical healthcare (eligibility begins after probation successfully passed)li liPersonal accident (eligibility begins after probation successfully passed)li liIncome protection at 66.7 of salary (eligibility begins after probation successfully passed)li liFree lunch on Wednesdaysli liAdditional benefits are available if an apprentice becomes a permanent employeeli ul pstrongFuture prospects:strongp pAfter completion of your programme there is a potential opportunity to progress onto a Level 4 apprenticeship programme (Foundation degree). This is not guaranteed but is dependent on performance throughout the duration.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Cyber Security Apprentice

QA Apprenticeships

pstrongAt Trafford Council we are EPIC!strongp pstrongWe EMPOWER strongWe inspire and trust our people to deliver the best outcomes for our customers, communities and colleagues.p pstrongWe are PEOPLE CENTRED strongWe value all people, within and external to the organisation and give those around us respect. We will act with honesty and integrity in all that we do and create an environment that enables everyone we work with to thrive and succeed.p pstrongWe are INCLUSIVE strongWe are committed to creating an environment that values and respects the diversity and richness differences bring.p pstrongWe COLLABORATE strongWe build relationships, collaborate; treat people as equal partners and work together to make things happen.p pTrafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.p pstrongResponsibilities:strongp ul liAssist in monitoring network traffic and using SIEM tools (e.g. FortiSIEM, Microsoft Sentinel) to detect suspicious activity and triage security risks.li liSupport incident reporting and response, including risk assessments and vulnerability scans.li liGain hands-on experience managing firewalls, antivirus, endpoint security, patching, and software updates.li liCollaborate with IT, Legal, and other departments to ensure a unified security approach, including third-party risk assessments.li liMonitor and respond to the IT Security Queue (CVE updates, service requests, incidents, bulletins).li liAssess and manage tickets, ensuring priority issues are resolved within 48 hours.li liHandle walk-up incidents and participate in major incident responses.li liSupport the ICT security incident response process and maintain the ICT Risk Register.li liManage security dashboards (SIEM, FortiMail, FortiConsole, SOPHOS, Windows Defender).li liOversee job assignments and SLA performance across teams.li liSupport projects aligned with the Cyber Assessment Framework (CAF).li liAssist in updating and maintaining IT security policies and procedures.li liSupport strategic projects.li ul pstrongDesirable skills:strongp ul liStronginterpersonal and communication skills, with the ability to explain technical concepts clearly to non-technical users.li liProvenproblem-solving and troubleshooting abilities, with a proactive approach to resolving issues and taking ownership.li liEffectiveplanning and organisational skills, able to prioritise tasks, meet deadlines, and adapt to changing priorities.li liHigh attention to detail in recording accurate information and working across different systems and processes.li liAbility to work bothindependently and collaborativelywithin a team, with minimal supervision.li liGoodnumerical skillsand a customer-focused mindset.li liDriving licence and own vehicle due to the location of the office.li ul pstrongEntry requirements:strongp ul liAn A-Level in ICTli liOR an International Baccalaureate at Level 3 in ICTli liOR a Level 3 apprenticeship in a similar subjectli liOR a BTEC Extended Diploma in IT (180 credits)li ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strong 36.25 hours per week.p pstrongBenefits:strongp pYou will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. We also offer hybrid working.p pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp