IT Apprentice

Technical Support Apprentice

QA Apprenticeships

pstrongAbout the role:strongp pKubenet is a multi award-winning Managed Service Provider. They have supported QA Apprentices in the past, so you are in safe hands. An exciting opportunity has come up to join their Voice team.p pYou will learn to provide clients with exceptional service, install and commission cloud telephone systems, including Microsoft Teams Calling. The successful candidate will join their growing Voice team and support their wider service desk and business support teams.p pstrongWhat will you be doing? strongp ul liDesign and deployment of our VoIP Cloud and MS Teams calling platformsli liHandle inbound calls from customers requiring technical supportli liTroubleshoot and resolve VoIP, SIP, and network-related issues remotely and on client sitesli liIf unable to resolve at first contact, triage the incidentrequest and escalate to partnersli liInvestigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAsli liCommunicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with relevant informationli liVisit customer sites to diagnose and repair Voice services as neededli liSupport internal KubeNet teamsli liDeliver first-class customer service at all timesli liDocument processes, configuration and know fixes to developenhance shared knowledge baseli ul pstrongWhat qualities should you have?strongp ul liGood attitudeli liDrive to learnli liCustomer focusedli liInterested in technologyli ul pstrongWorking hours: strongMonday to Friday, 37.5 hours across the week between 8am 6pm. Shift patterns such as 8:30am 5pm, 9am 5:30pm, 9:30am 6pmp pstrongSalary: strong22,500 per annump pstrongBenefits:strongp ul liCompetitive salaryli li22 days holiday per annum plus 9 statuary days following Scottish Bank Holiday calendarli li2 days paid volunteer dayli liFlexible shiftsli liFollowing successful probationary period of 9 months: Access to private healthcare, death in service and company pension contribution of 5li liFree KubeNet Broadband or a 25.00 per month contribution after successful probation periodli liTraining will be provided on the systems we use and the products and services we deliver to our clients, including any future requirementsli ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Digital Marketing Apprentice

QA Apprenticeships

pstrongDigital Marketing Apprentice Wanted!strongp pWere looking for a motivated strongDigital Marketing Apprenticestrong to join our friendly team.p pAre you passionate about social media, creative content, and the latest digital trends? If youre eager to learn, enjoy working with people, and want to earn while you develop your skills, this could be the perfect opportunity for you! Join us as a strongDigital Marketing Apprenticestrong and become a key part of our marketing team!p pstrongYour Journey Starts Here!strongp pThis apprenticeship is more than just a jobits a pathway to a rewarding career with real prospects. If youre excited to take your first step into the world of digital marketing, apply now and discover how far you can go! After just 12 months you will be fully qualified with a whole year of work experience under your belt and a job you love.p pstrongWhat Youll Be Doing:strongp ul listrongLearn on the Job:strong Get practical experience in all areas of digital marketing.li listrongSupport the Team:strong Deploy email marketing campaigns and leverage social media platformsli listrongBuild Your Skills:strong Learn to use tracking tools to analyse results.li listrongGrow with Us:strong Work alongside experienced colleagues who will support and mentor you every step of the way.li ul pstrongWhat Were Looking For:strongp ul listrongQualifications:strong No experience neededyour apprenticeship will lead to a nationally recognised qualification at SCQF Level 7.li ul ul listrongSkills:strong No prior marketing experience required just enthusiasm and a willingness to learn!li ul pstrongReady to take the next step?strong If you are a good communicator and a creative thinker we want to hear from you. Apply today and start building your future career!p

Marketing Assistant Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pJoin a fast-growing UK eCommerce leader! Buy It Direct is a leading UK-based eCommerce retailer with a global outlook. We’re offering exciting opportunities to join one of our dynamic teams either in our lifestyle division or in our industry-leading Appliances Direct team.p pWhether you’re passionate about shaping modern living through stylish interiors or driving innovation in home appliances, you’ll be part of a team that doesn’t just follow trends we set them. We’re looking for ambitious, forward-thinking individuals who are ready to push boundaries and help create something exceptional.p pstrongOverview:strongp pWe are looking for an outgoing, creative and social savvy individual to join our team. This role will give you the opportunity to gain hands-on experience across multiple areas of marketing, from social media and content creation to campaign support and customer engagement. Youll be working closely with different teams, supporting day-to-day marketing activities, and helping to bring new ideas to life.p pstrongResponsibilities:strongp ul listrongContent & social media: strongScheduling and publishing content across social platforms, creating engaging content including images, videos, and captions, briefing social assets to the design team and supporting the creation of video content.li listrongCampaigns & promotions: strongSupporting email marketing campaigns, assisting with promotional setup and sending promotional activity to relevant teams and briefing in design assets for promotional campaigns.li listrongCustomer engagement: strongReplying to and interacting with customers daily across platforms, downloading and sharing user-generated content and videos and liaising with the customer service team on queries.li listrongInfluencer & outreach: strongResearching and outreaching to influencers and building and maintaining influencer lists for collaborations.li listrongMarketing support & coordination: strongAssisting with updates to the marketing calendar, helping implement new ideas to the marketing strategy, liaising between internal teams to support smooth campaign delivery and supporting ad hoc marketing tasks as required.li ul pstrongDesirable skills:strongp ul liCreative mindset with an eye for detail.li liStrong written and verbal communication skills.li liOrganised and able to manage multiple tasks.li liEnthusiastic and proactive with a willingness to learn.li liComfortable using social media platforms.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p37.5 hours per week.p pstrongBenefitsstrongp ul liHands-on training and mentorship from the marketing team.li liExposure to all aspects of digital marketing.li liOpportunity to contribute ideas and make an impact.li liSupport in developing career skills and gaining industry experience.li ul pstrongFuture prospects:strongp pThe chance of permanent position at the end of the apprenticeship. 90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp