Digital Support Apprentice

IT Engineer Apprentice

QA Apprenticeships

pJem Computer Systems is a well-established IT service provider based in Cupar, Fife. We specialise in computer sales, maintenance, and support services for both businesses and private clients across the region. With decades of experience, our team is committed to delivering high-quality, reliable IT solutionseverything from system builds and refurbishing, to virus removal, network troubleshooting, and data services.p pWe pride ourselves on excellent customer care, technical expertise, and staying up to date with the latest hardware and software developments. As part of the business community at Cupar Trading Estate, we have solid facilities and strong links with local businesses, schools, and organisations.p pstrongOverview:strongp pAn exciting opportunity for someone keen to learn, grow and gain hands-on experience in a fully equipped IT workshop. You will work alongside experienced engineers and be involved in many aspects of hardware, software, and customer support.p pstrongResponsibilities:strongp ul liComputer assembly and setupli liSoftware installation and configurationli liUpgrades, repairs and virus malware removalli liTroubleshooting and diagnosticsli liData recovery, transfer and backup solutionsli liCase management and customer supportli ul pstrongWhat were looking for:strongp ul liA strong interest in IT hardware and software, willing to learn from the ground upli liA logical, methodical approach to diagnosing and solving problemsli liGood communication skills; able to explain technical issues in ways non-technical users can understandli liReliable, organised, with attention to detailli liA positive attitude, willing to take initiative and ask questionsli liAble to drive (strongessentialstrong)li ul pstrongSalary: strong17,000 per annump pstrongWorking hours: strong35 hours per week, Monday to Friday, 9am to 5pmp pstrongWhat youll get - company benefits:strongp ul listrongStructured apprenticeship training:strong Guided learning with skilled mentors; combination of on-the-job experience and theoretical trainingli listrongFormal qualification:strong Opportunity to gain recognised IT engineering qualificationli listrongHands-on experience:strong Exposure to a wide variety of hardware, software, and customer typesbusiness and home usersli listrongSupportive team environment:strong Work with experienced technicians, ongoing coaching and feedbackli listrongCareer progression:strong Potential to move into a junior or technician role once apprenticeship is successfully completedli listrongEmployee discount:strong On computer hardware, peripherals, and services offered by Jem Computer Systemsli listrongTools and equipment provided:strong Access to workshop tools, diagnostic software, test hardwareli listrongContributory pension, holiday entitlement:strong As per statutory requirements, plus any additional company provisionsli listrongModern workshop facilities:strong Well-equipped workspace at Cupar Business Centre; good transport linksli ul pIf you are enthusiastic, driven, and looking to build a solid foundation in IT, wed love to hear from you!p pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Digital Support Apprentice

QA Apprenticeships

pstrongAbout the role:strongp pGeneral & Technical Flooring Services Ltd is a leading commercial flooring contractor based in Scotland, with offices in Aberdeen and Livingston. Since 1994, weve specialised in delivering high-quality flooring and wall cladding solutions across sectors including healthcare, education, hospitality, and the public sector. With a reputation for craftsmanship, reliability, and industry expertise, we offer a full-service approachfrom initial uplift and subfloor preparation to supply and professional installation. Our team takes pride in delivering safe, sustainable, and efficient results for clients across Scotland.p pYou will join their Livingston office, providing support throughout the office.p pstrongResponsibilities strongp ul liYou will become a key digital support staff member in the office, collaborating between the office staff and manufacturing staff. This will be through ensuring that scheduling will be completed accurately between the departments on Microsoft Outlook calendar.li liYou will become a super-user of bespoke software Callidus. You will use this to assist the sales staff to set prices and generate quotes for upcoming jobs. Along with managing and ordering stock for upcoming projects.li liIn this role, you will use accountancy software Xero to an expert level. This will be used to work collaboratively with suppliers and the sales team, through generating, sending invoices and processing VAT returns.li liUtilise Microsoft Outlook to manage their own personal & general office inbox responding professionally and in a timely manner.li liYou will assist in the roll-out of Microsoft Dynamics throughout the company. This software will be rolled out throughout the company to increase efficiency in tracking sales leads and opportunities. Along with this, you will use Dynamics to handle customer service requests with a high level of accuracy.li liYou will use all aspects of the Microsoft Suite, including managing inbound and outbound calls through Teams, data entry on Excel & reviewing invoices on Word.li liYou will be responsible for keeping the company Social Media pages, such as LinkedIn, Instagram & Facebook, up-to-date. You will do this to drive sales and respond to customer enquiries in a timely manner.li ul pstrongDesirable skills:strongp ul liUnderstanding of Microsoft Office Suite.li liCommunication skills.li ul pstrongSalary:strong 15,704 per annum.p pstrongWorking hours:strong Monday to Friday, 8am 4:30pm.p pstrongBenefits:strongp ul liOn-the-job training and support.li liFlexible and innovative working environment.li liEmployment upon completion of apprenticeship.li liOn-site parking.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Digital Operations Apprentice

QA Apprenticeships

pstrongEmployer description:strongbr Sentinel Marine, founded in 2007 and headquartered in Aberdeen, is a leading provider of offshore support services with a modern fleet of multi-role vessels operating in the North Sea and worldwide. Specialising in Emergency Response and Rescue Vessels (ERRVs) and offshore support, the company is committed to safety, sustainability, and innovation. With growing involvement in renewables and environmental projects, Sentinel Marine continues to deliver flexible and dependable maritime solutions across energy and government sectors.p pstrongOverview:strongbr We are currently recruiting for a Digital Operations Apprentice! The right candidate will play a vital role providing daily support to the Technical & Operations Departments.p pTo succeed in this role you should be enthusiastic, pro-active and possess a strong can-do attitude. The ability to multi-task in a fast-paced working environment and an eye for detail is a must. You must also be able to work independently and as part of a team.p pAt Sentinel Marine, we value the mental, physical and financial health of our employees and their families and therefore offer a variety of company benefits including hybrid working and private health care.p pstrongResponsibilities:strongp ul liBecoming systems expect on fleet management system to manage orders.li liUtilising Microsoft 365 such as Excel to access data such as supplier and customer data.li liUsing collaborative tech to access Sharepoint for company data e.g. supplier information.li liBeing first response for arranging port facilities to vessel crews and client operational needs, both in the UK and abroad.li liUsing fleet management to prepare and verify POs for vessels provisions and stores, in accordance with allocated budgets.li liAssist in the day-to-day operational queries from fleet vessels.li liTake part in the operations afterhours duty rota.li ul pstrongDesirable skills:strongp ul liFlexibility and adaptability.li liGood communication skills.li liBasic IT skills.li liAbility to work under pressure and prioritise workload.li liDiligence and good attention to detail.li liHigh level of organisational skills.li liWillingness to learn.li ul pstrongSalary:strong14,722.50 per annum.p pstrongHours of work: strong37.5 hours per week, 8:30am - 5pm, Monday to Friday - 1 hour unpaid lunch.p pstrongBenefits:strongp ul liHybrid working.li liAnnual leave allowance.li liPrivate health care.li liCycle to work scheme.li liCompany pension.li ul pstrongFuture prospects:strongbr 90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same timestrong APPLY NOW!strongp pp