AI Digital Innovation Apprentice

IT Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pBates Group Comprising of (Bates IT) Information Technology, (Bates Connect) Infrastructure & Communications, (Bates FMC) Facilities Management & Construction and (Bates Health) Health Care Innovations welcome the opportunity to present our companies. Bates Group Services works autonomously whilst benefiting from a strong, dynamic Group Management structure. Bates IT supplies information technology solutions and network support, crucial to maintaining a competitive edge. Collaborating with Bates Connect, engages a range of services within data infrastructure and communications systems, ensuring flexibility throughout.p pstrongResponsibilities:strongp ul liLiaise with customers via phone, Skype or email to assist with 1st line IT issues, working in accordance to SLA’s, Bates IT quality standards and ITIL best practicesli liResolve 1supstsup line issues and requests such as systems access, password resets & unlocksli liTroubleshooting hardware issuesli liMaintain a customer focused approach, delivering superb value to the customer baseli liProvide excellent customer service at all times; offering empathy and patience to the usersli liTake accountability and ownership for all assigned issuesli liAnswer telephone calls in a professional, confident and timely manner, with a strong focus on first time fixesli liContribute to the continual service improvement cultureli ul pstrongDesirable skills:strongp ul liExperience of working in a customer service roleli liBasic general fault diagnosisli liExcellent customer serviceli liStrong communication skillsli liA team player who is self-motivated, enthusiastic, and keen to learnli liDiligent with good time management skills and the ability to prioritise tasksli liProactive approach to work, with a positive and flexible attitudeli ul divstrongEntry requirements:strongdiv ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul divYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.div divdiv divIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.div divdiv divstrongFor more information please visit the UK ENIC website.strongdiv divdiv pstrongWorking hours: strong37.5 hours per week, 9am - 5.30pm (1hour lunch break)p pstrongBenefits:strongp ul liWork uniformli liRegular team outingsli liPension schemeli liMentored by very experienced team membersli ul pstrongFuture prospects:strongp ul liPossibility of full time employmentli ul p!--StartFragment --p p classpf0strongspan classcf0About QA:spanstrongp p classpf0span classcf1Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed. spanp p classpf0strongspan classcf0Interested? Apply now!spanstrongp p classpf0emstrongspan classcf2Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. spanstrongemp p!--EndFragment --p

Project Support Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pCircet UK is a world major player of the fast-growing global telecommunications industry. With operations in 13 countries in Europe, North Africa and America, they serve leading telecom service providers, manufacturers, and governments. They also have a proven track record of successfully supporting apprentices and kickstarting them in their careers.p pstrongOverview:strongp pWe are seeking a highly organised and proactive Project Support Apprentice to support the OSA Contract team. The successful candidate will be responsible for a range of project support tasks including processing DFEs, preparing estimate invoicing, managing daily job intakes, coordinating with subcontractors and submitting documentation to the client. This role requires strong attention to detail and excellent communication skills.p pstrongResponsibilities:strongp ul liTriage DFEs (Design for Excellence) efficiently and accurately using our in house AFS system.li liPrepare and manage estimate invoicing related to project milestones and activities using our AFS system.li liReview and check daily new job intakes on our in-house MIS system to ensure accuracy and completeness.li liIssue work instructions and orders to subcontractors promptly.li liSubmit date change requests (DCRs) and other required documentation to the client via Microsoft outlook and the in house AFS system.li liMaintain accurate records and update project databases regularly.li liLiaise collaboratively with internal teams, subcontractors and clients to ensure smooth project delivery.li liBecome an AFS system superuser for data tracking, reporting, and analysis.li liEnsure inhouse systems are fully up to date and accurate (training will be provided)li ul pstrongDesirable skills:strongp ul liGood working knowledge of Microsoft Excel is desirable.li liExcellent communication skills, both written and verbal.li liDetail-oriented with a commitment to accuracy and quality.li liAbility to work independently and as part of a team.li liWillingness to learn and adapt to new systems and processes through provided training.li ul pstrongSalary: strong21,000 per annum.p pstrongWorking hours: strong40 hours per week.p pstrongBenefits: strongp ul li25 days annual leave plus bank holidays.li liPension scheme.li liHoliday purchase scheme.li liLife assurance.li liExcellent career progression opportunities.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same timestrong APPLY NOW!strongp pstrong!--StartFragment --span classcf0emPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.em span!--EndFragment --strongp

Digital Support Apprentice

QA Apprenticeships

pstrongWhy Brodies?strongp pBrodies LLP is a prominent UK law firm headquartered in Scotland, that provides expert advice to UK and international clients. They have the capability and expertise to deliver mandates with global reach, uniting specialist perspectives from across our firm to offer bespoke legal solutions and advice, resulting in impactful outcomes for our clients.p pWith offices in London and throughout Scotland, they are dedicated to driving innovation in the legal sector, leveraging new technologies and forward-thinking strategies to deliver exceptional value and efficiency for our clients.p pstrongOverview:strongp pBrodies have a great opportunity for a Digital Support Apprentice to support their Founder and the rest of the team.p pstrongWhats involved?strongp ul liWorking in the facilities team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders.li liBecoming the business superuser of imanage (a bespoke CRM system designed for Brodies within data management) and working collaboratively across teams supporting colleagues where required.li liBecoming an expert in Connect their internal system for diary invites and setting meetings up for internal stakeholdersli liManaging shared diaries through Outlook for directors across the business.li liSending out business terms and conditions to new clients via adobe signli liOther ad hock duties such as arranging business events such as team building exercises.li ul pstrongWhat do they need from you?strongp ul liExcellent customer service skills and clear communication with clients and colleagues.li liExcellent personal presentation skills.li liPrepared, organised and able to prioritise work efficiently and to strict timescales.li liExcellent attention to detail.li liExperience working in a fast-paced environment.li liBe a strong team player.li liGood communication skills.li ul pstrongSalary:strong 17,000 - 19,000 per annum.p pstrongWorking week:strong35 hours per week, between the core hours of 7:30am and 6pm.p pstrongBenefits:strongp ul liHybrid working.li liPension.li ul pstrongFuture prospects:strongp pUpon successful completion of the apprenticeship, you will gain a full time role.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification atSCQF Level 6. p pIf you are interested in starting your career and receiving a work based qualification at the same time,strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.emstrongp