GetMyFirstJob | IT Support Apprentice in Perthshire
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IT Support Apprentice

Employer description:

Dial A Geek is a Bristol-based Managed Service Provider (MSP) specializing in IT support, Cybersecurity, and compliance solutions for businesses. Founded in 2006, the company has grown from a one-person operation to a certified B Corp with a strong focus on sustainability and social impact. Dial A Geek’s mission is to help businesses protect their data, enhance productivity, and achieve compliance through its comprehensive Protect & Grow managed IT plans.

Services include Microsoft 365 and Google Workspace management, device security, vulnerability management, AI-enhanced email security, and disaster recovery planning. With a reputation for clear, jargon-free communication and strong client relationships, Dial A Geek supports nearly 1,000 businesses across Bristol, the South West, and the UK.

If you're looking for a supportive environment to kickstart your IT career, we want to hear from you!

Responsibilities:

  • Answering phone calls and logging ticket requests efficiently 
  • Providing helpdesk support via email, phone or remote support
  • Keeping accurate records of work completed and ongoing jobs
  • Visiting clients on site to resolve issues
  • Handling new computer setups, employee onboarding and offboarding request

Desirable skills:

  • Customer service skills
  • Good communication skills
  • Team player
  • Great…

Location
Perth and Kinross
Employer
QA Apprenticeships
Provider
QA
Wages
£7.21 per hour
Level
Advanced Level 3 Apprenticeship
Apply by
Tuesday, November 25, 2025

Opportunity Details

Employer description:

Dial A Geek is a Bristol-based Managed Service Provider (MSP) specializing in IT support, Cybersecurity, and compliance solutions for businesses. Founded in 2006, the company has grown from a one-person operation to a certified B Corp with a strong focus on sustainability and social impact. Dial A Geek’s mission is to help businesses protect their data, enhance productivity, and achieve compliance through its comprehensive Protect & Grow managed IT plans.

Services include Microsoft 365 and Google Workspace management, device security, vulnerability management, AI-enhanced email security, and disaster recovery planning. With a reputation for clear, jargon-free communication and strong client relationships, Dial A Geek supports nearly 1,000 businesses across Bristol, the South West, and the UK.

If you're looking for a supportive environment to kickstart your IT career, we want to hear from you!

Responsibilities:

  • Answering phone calls and logging ticket requests efficiently 
  • Providing helpdesk support via email, phone or remote support
  • Keeping accurate records of work completed and ongoing jobs
  • Visiting clients on site to resolve issues
  • Handling new computer setups, employee onboarding and offboarding request

Desirable skills:

    Customer service skills Good communication skills Team player Great work ethic Experience within IT is desirable but not essential

Entry requirements:

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website.

Working hours: 37.5 hours per week, Monday to Friday, 9am – 5pm with 30 mins lunch break. This role is office based on a full time basis.  

Benefits:

  • Private health insurance 
  • 20 days holiday + bank holidays + time off for Christmas 
  • Access to Cycle to Work and Tech schemes 
  • Quarterly office hangout/activity 
  • Free eye tests 
  • Parking permit (Bedminster East) or secure cycle parking 
  • Company pension 
  • Supplied office snacks

Future prospects:

Upon successful completion of the apprenticeship, the opportunity to become a full time member of staff.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Full Time 37.50 Hours per week IT quality and testing professionals 1 Role available New Vacancy

Kickstart Your Career!

Ready to kickstart your career? Check the key dates below and don’t miss your chance!

Posted
Tuesday, October 28, 2025
Apply by
Tuesday, November 25, 2025
Interviews
Tuesday, October 28, 2025
Start date
Tuesday, October 28, 2025
For more information about this vacancy please contact QA on 01793696141 (Ref ID: 275145)

Opportunities

Advanced Level 3 Apprenticeship
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Software Developer Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pEtainabl is a fast-growing SaaS product backed by Fidelity Energy. Were on a mission to help businesses track their building energy usage and meet ESG (environmental, social, and governance) reporting goals with ease.p pWere building powerful tools to make sustainability reporting seamless and were looking for a motivated and curious Software Developer Apprentice to join our team. Youll work closely with our experienced engineers and founders, gaining hands-on experience in modern web development, cloud technologies, and full-stack engineering.p pstrongResponsibilities:strongp ul liSupporting the development of new features across our platform using TypeScript, Node.js, and Vue.jsli liLearning to maintain and improve our core services with guidance from senior engineersli liAssisting with integrations with APIs, including utility meters, solar systems, and other cloud servicesli liWriting clear internal documentation and helping produce user guides for our toolsli liParticipating in sprint planning, code reviews, and release cycles with Git, Jira, and CICD workflowsli liLearning to troubleshoot and debug frontend and backend issues with mentorshipli ul pstrongDesirable skills: strongp ul liPassion for coding and willingness to learn new technologiesli liInterest in web development (front-end, back-end, or full-stack)li liStrong communication skills and a collaborative mindsetli ul pstrongEntry requirements:strongp ul li7 GCSEs totalli liEnglish GCSE grade D or aboveli liOther 6 GCSEs, including Maths, to be C or aboveli liYou must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours: strong37.5 hours per week.strong strongp pstrongBenefits:strongp ul liWork directly with the founders and have a real say in product directionli liFriendly, relaxed working culture (we take our work seriously not ourselves)li liRegular socials and company events (were part of Fidelity Energy)li liGenuine career growth: opportunities to branch into new tech areas or leadershipli liChoose your setup Mac or Windowsli ul pstrongFuture prospects: strongp pFull time position after completion.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

category
IT, Software, Web & Telecoms Professional
currency_pound
7.21 per hour
place
West Yorkshire
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 15 October 2025 event_availableClose Date: 12 November 2025
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Advanced Level 3 Apprenticeship
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Office Support Apprentice

QA Apprenticeships

pstrongJoin the Rite Home team and level up your career in property!strongp pWere not your average property company. At Rite Home, were a squad of experts from the worlds of estate agency, property management, and financial services, all coming together to create something next-level. Were all about building long-term relationshipsmany of our clients are more like friends. They trust us to manage and grow their property portfolios because we always put them first.p pstrongWhy work with us?strongp ul listrongAward-winningstrong: Were aemGold emaward-winning company (British Property Awards 2020-2021)so you know were serious about quality.li listrongGenuine connectionsstrong: Were all about building real, lasting relationships with both clients and team members.li listrongGrowth & opportunitystrong: As we grow, we want you to grow with us. Youll have the chance to move up to a property management role in just a couple of years.li ul pstrongWhats the opportunity?strongp pWere looking for anOffice Support Apprentice to join our team and dive into the world of property. This is the perfect chance to learn, grow, and start your career in an industry thats always evolving.p pstrongWhat youll be doingstrong:p ul listrongMaster the techstrong: Get hands-on with our in-house software, SME, and become the go-to person for internal systems.li listrongBe the hubstrong: Youll be the contact point for colleagues and clients, responding to viewing requests, booking appointments, and managing calendars.li listrongGet digitalstrong: Learn to use Signable to create and send tenancy documents online. Track when theyre signed and manage them in our system.li listrongStay connectedstrong: Take client calls, host meetings via Microsoft Teams, and update our website with the latest info.li listrongManage the detailsstrong: Help with tenant applications and make sure client files are always up to date.li ul pstrongWhat were looking forstrong:p ul liA tech-savvy individual whos ready to dive into the digital side of property.li liYouve got killer organization skills and attention to detail.li liCustomer service experience (even if its just handling calls) is a plus!li liYoure eager to learn and bring positive vibes to the team.li ul pstrongRequirementsstrong:p pA full driving license and your own car would be a bonus (but if youre working on getting it, no worrieswere flexible!).p pstrongSalarystrong: 14,000 per annum.p pstrongWorking hoursstrong: 35 hours a week, 9am - 5pm, Monday to Friday.p pstrongPerksstrong:p ul liAwesome transport links.li liChill, supportive work environment.li liThe chance to level up to a property management role in a year or two.li ul pstrongReady to take the first step in your property career? Apply today and join a team thats making waves!strongp pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp

category
Business & Administration
currency_pound
6.73 per hour
place
Essex
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 06 October 2025 event_availableClose Date: 03 November 2025
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Higher Level 4 Apprenticeship
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Cyber Security Apprentice

QA Apprenticeships

pstrongAt Trafford Council we are EPIC!strongp pstrongWe EMPOWER strongWe inspire and trust our people to deliver the best outcomes for our customers, communities and colleagues.p pstrongWe are PEOPLE CENTRED strongWe value all people, within and external to the organisation and give those around us respect. We will act with honesty and integrity in all that we do and create an environment that enables everyone we work with to thrive and succeed.p pstrongWe are INCLUSIVE strongWe are committed to creating an environment that values and respects the diversity and richness differences bring.p pstrongWe COLLABORATE strongWe build relationships, collaborate; treat people as equal partners and work together to make things happen.p pTrafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.p pstrongResponsibilities:strongp ul liAssist in monitoring network traffic and using SIEM tools (e.g. FortiSIEM, Microsoft Sentinel) to detect suspicious activity and triage security risks.li liSupport incident reporting and response, including risk assessments and vulnerability scans.li liGain hands-on experience managing firewalls, antivirus, endpoint security, patching, and software updates.li liCollaborate with IT, Legal, and other departments to ensure a unified security approach, including third-party risk assessments.li liMonitor and respond to the IT Security Queue (CVE updates, service requests, incidents, bulletins).li liAssess and manage tickets, ensuring priority issues are resolved within 48 hours.li liHandle walk-up incidents and participate in major incident responses.li liSupport the ICT security incident response process and maintain the ICT Risk Register.li liManage security dashboards (SIEM, FortiMail, FortiConsole, SOPHOS, Windows Defender).li liOversee job assignments and SLA performance across teams.li liSupport projects aligned with the Cyber Assessment Framework (CAF).li liAssist in updating and maintaining IT security policies and procedures.li liSupport strategic projects.li ul pstrongDesirable skills:strongp ul liStronginterpersonal and communication skills, with the ability to explain technical concepts clearly to non-technical users.li liProvenproblem-solving and troubleshooting abilities, with a proactive approach to resolving issues and taking ownership.li liEffectiveplanning and organisational skills, able to prioritise tasks, meet deadlines, and adapt to changing priorities.li liHigh attention to detail in recording accurate information and working across different systems and processes.li liAbility to work bothindependently and collaborativelywithin a team, with minimal supervision.li liGoodnumerical skillsand a customer-focused mindset.li liDriving licence and own vehicle due to the location of the office.li ul pstrongEntry requirements:strongp ul liAn A-Level in ICTli liOR an International Baccalaureate at Level 3 in ICTli liOR a Level 3 apprenticeship in a similar subjectli liOR a BTEC Extended Diploma in IT (180 credits)li ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strong 36.25 hours per week.p pstrongBenefits:strongp pYou will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. We also offer hybrid working.p pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

category
IT network professionals
currency_pound
12.49 per hour
place
Essex
school
Higher Level 4 Apprenticeship
calendar_todayDate Posted: 06 October 2025 event_availableClose Date: 03 November 2025
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