GetMyFirstJob | IT Support Apprentice in Herefordshire
Employer Logo

IT Support Apprentice

About SPS:

Special Projects and Services Limited (SPS) is a UK-based security and risk management company founded in 1991. Operating globally, SPS provides crisis response, risk assessment, medical operations support, and project management in high-risk or complex environments. Known for its expertise in global assistance and specialist security operations, SPS was acquired by Concentric in 2025, strengthening its position as a trusted provider of integrated risk and crisis management solutions.

Overview:

You will support the delivery of IT services across the UK business, assisting with technical support, device management, and ongoing tech ops projects. This role provides structured, hands-on training in IT systems administration, cyber security, and compliance, contributing to the smooth operation of business technology while developing core professional and technical skills.

The apprentice will work closely with the Tech Ops Manager and the global Tech Ops team to provide effective first-line and second-line support, develop an understanding of company systems, and contribute to the continual improvement of IT services.

Responsibilities:

  • Provide Tier 1 and supervised Tier 2 IT systems support for the company’s users, devices, and internal network services, escalating complex issues as required.
  • Assist with employee onboarding and offboarding, including provisioning equipment, configuring access permissions, and…

Location
Herefordshire
Employer
QA Apprenticeships
Provider
QA
Wages
£7.69 per hour
Level
Advanced Level 3 Apprenticeship
Apply by
Wednesday, November 26, 2025

Opportunity Details

About SPS:

Special Projects and Services Limited (SPS) is a UK-based security and risk management company founded in 1991. Operating globally, SPS provides crisis response, risk assessment, medical operations support, and project management in high-risk or complex environments. Known for its expertise in global assistance and specialist security operations, SPS was acquired by Concentric in 2025, strengthening its position as a trusted provider of integrated risk and crisis management solutions.

Overview:

You will support the delivery of IT services across the UK business, assisting with technical support, device management, and ongoing tech ops projects. This role provides structured, hands-on training in IT systems administration, cyber security, and compliance, contributing to the smooth operation of business technology while developing core professional and technical skills.

The apprentice will work closely with the Tech Ops Manager and the global Tech Ops team to provide effective first-line and second-line support, develop an understanding of company systems, and contribute to the continual improvement of IT services.

Responsibilities:

  • Provide Tier 1 and supervised Tier 2 IT systems support for the company’s users, devices, and internal network services, escalating complex issues as required.
  • Assist with employee onboarding and offboarding, including provisioning equipment, configuring access permissions, and documenting asset inventory.
  • Support the purchase, setup, and installation of IT equipment as required.
  • Maintain an accurate inventory of all technology assets, ensuring updates to asset management systems.
  • Assist in developing, documenting, and managing processes for supporting the IT environment holistically, including but not limited to: workstation deployment, system access management, software patching/upgrades, and management of cloud services.
  • Help manage service accounts and vendor contracts (e.g. internet, phone, printer).
  • Contribute to maintaining documentation of the company’s technology architecture.
  • Research and suggest service enhancements to improve efficiency and user experience.
  • Support the implementation and maintenance of the company’s ISO 27001 Information Security Management System and ISO 27701 Privacy Information Management System.
  • Assist with cyber security initiatives such as endpoint management, access control, and awareness activities.
  • Assist with privacy and cyber client engagements as required.
  • Ensure compliance with GDPR and UK data protection regulations in all IT operations.
  • Collaborate closely with the Tech Ops Manager and US Tech Ops team to maintain global standards and support cross-region initiatives.

Required skills:

  • Interest in developing a career in IT operations or systems support.
  • Basic understanding of computer systems, networks, and data protection.
  • Enthusiasm for technology, problem-solving, and continuous learning.
  • Strong attention to detail and willingness to follow documented procedures.
  • Must be eligible to work in the United Kingdom.
  • Must complete a background investigation

Additionally, the following experience would be beneficial:

  • Some prior exposure to IT systems through study, personal projects, or work experience.
  • Awareness of macOS, Windows, or Google Workspace environments.
  • Familiarity with basic networking concepts (IP, DNS, VPN).
  • Interest in cyber security and privacy frameworks (ISO 27001, GDPR).

Entry requirements:

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website.

Working week:

This role is a hybrid working remotely from a home office and the SPS Hereford corporate office.

This is a full-time position. Days and hours of work are Monday through Friday, hours based upon position needs. Evening and weekend work may be required as job duties demand. This position requires up to 10% travel.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Full Time 37.50 Hours per week IT quality and testing professionals 1 Role available New Vacancy

Kickstart Your Career!

Ready to kickstart your career? Check the key dates below and don’t miss your chance!

Posted
Wednesday, October 29, 2025
Apply by
Wednesday, November 26, 2025
Interviews
Wednesday, October 29, 2025
Start date
Wednesday, October 29, 2025
For more information about this vacancy please contact QA on 01793696141 (Ref ID: 275213)

Opportunities

Advanced Level 3 Apprenticeship
Employer Logo

IT Support Apprentice

QA Apprenticeships

pstrongAbout SPS:strongp pSpecial Projects and Services Limited (SPS) is a UK-based security and risk management company founded in 1991. Operating globally, SPS provides crisis response, risk assessment, medical operations support, and project management in high-risk or complex environments. Known for its expertise in global assistance and specialist security operations, SPS was acquired by Concentric in 2025, strengthening its position as a trusted provider of integrated risk and crisis management solutions.p pstrongOverview:strongp pYou will support the delivery of IT services across the UK business, assisting with technical support, device management, and ongoing tech ops projects. This role provides structured, hands-on training in IT systems administration, cyber security, and compliance, contributing to the smooth operation of business technology while developing core professional and technical skills.p pThe apprentice will work closely with the Tech Ops Manager and the global Tech Ops team to provide effective first-line and second-line support, develop an understanding of company systems, and contribute to the continual improvement of IT services.p pstrongResponsibilities:strongp ul liProvide Tier 1 and supervised Tier 2 IT systems support for the companys users, devices, and internal network services, escalating complex issues as required.li liAssist with employee onboarding and offboarding, including provisioning equipment, configuring access permissions, and documenting asset inventory.li liSupport the purchase, setup, and installation of IT equipment as required.li liMaintain an accurate inventory of all technology assets, ensuring updates to asset management systems.li liAssist in developing, documenting, and managing processes for supporting the IT environment holistically, including but not limited to: workstation deployment, system access management, software patchingupgrades, and management of cloud services.li liHelp manage service accounts and vendor contracts (e.g. internet, phone, printer).li liContribute to maintaining documentation of the companys technology architecture.li liResearch and suggest service enhancements to improve efficiency and user experience.li liSupport the implementation and maintenance of the companys ISO 27001 Information Security Management System and ISO 27701 Privacy Information Management System.li liAssist with cyber security initiatives such as endpoint management, access control, and awareness activities.li liAssist with privacy and cyber client engagements as required.li liEnsure compliance with GDPR and UK data protection regulations in all IT operations.li liCollaborate closely with the Tech Ops Manager and US Tech Ops team to maintain global standards and support cross-region initiatives.li ul pstrongRequired skills:strongp ul liInterest in developing a career in IT operations or systems support.li liBasic understanding of computer systems, networks, and data protection.li liEnthusiasm for technology, problem-solving, and continuous learning.li liStrong attention to detail and willingness to follow documented procedures.li liMust be eligible to work in the United Kingdom.li liMust complete a background investigationli ul pstrongAdditionally, the following experience would be beneficial:strongp ul liSome prior exposure to IT systems through study, personal projects, or work experience.li liAwareness of macOS, Windows, or Google Workspace environments.li liFamiliarity with basic networking concepts (IP, DNS, VPN).li liInterest in cyber security and privacy frameworks (ISO 27001, GDPR).li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking week:strongp pThis role is a hybrid working remotely from a home office and the SPS Hereford corporate office.p pThis is a full-time position. Days and hours of work are Monday through Friday, hours based upon position needs. Evening and weekend work may be required as job duties demand. This position requires up to 10 travel.p pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

category
IT quality and testing professionals
currency_pound
7.69 per hour
place
Herefordshire
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 29 October 2025 event_availableClose Date: 26 November 2025
Discover
Advanced Level 3 Apprenticeship
Employer Logo

Office Support Apprentice

QA Apprenticeships

pstrongJoin the Rite Home team and level up your career in property!strongp pWere not your average property company. At Rite Home, were a squad of experts from the worlds of estate agency, property management, and financial services, all coming together to create something next-level. Were all about building long-term relationshipsmany of our clients are more like friends. They trust us to manage and grow their property portfolios because we always put them first.p pstrongWhy work with us?strongp ul listrongAward-winningstrong: Were aemGold emaward-winning company (British Property Awards 2020-2021)so you know were serious about quality.li listrongGenuine connectionsstrong: Were all about building real, lasting relationships with both clients and team members.li listrongGrowth & opportunitystrong: As we grow, we want you to grow with us. Youll have the chance to move up to a property management role in just a couple of years.li ul pstrongWhats the opportunity?strongp pWere looking for anOffice Support Apprentice to join our team and dive into the world of property. This is the perfect chance to learn, grow, and start your career in an industry thats always evolving.p pstrongWhat youll be doingstrong:p ul listrongMaster the techstrong: Get hands-on with our in-house software, SME, and become the go-to person for internal systems.li listrongBe the hubstrong: Youll be the contact point for colleagues and clients, responding to viewing requests, booking appointments, and managing calendars.li listrongGet digitalstrong: Learn to use Signable to create and send tenancy documents online. Track when theyre signed and manage them in our system.li listrongStay connectedstrong: Take client calls, host meetings via Microsoft Teams, and update our website with the latest info.li listrongManage the detailsstrong: Help with tenant applications and make sure client files are always up to date.li ul pstrongWhat were looking forstrong:p ul liA tech-savvy individual whos ready to dive into the digital side of property.li liYouve got killer organization skills and attention to detail.li liCustomer service experience (even if its just handling calls) is a plus!li liYoure eager to learn and bring positive vibes to the team.li ul pstrongRequirementsstrong:p pA full driving license and your own car would be a bonus (but if youre working on getting it, no worrieswere flexible!).p pstrongSalarystrong: 14,000 per annum.p pstrongWorking hoursstrong: 35 hours a week, 9am - 5pm, Monday to Friday.p pstrongPerksstrong:p ul liAwesome transport links.li liChill, supportive work environment.li liThe chance to level up to a property management role in a year or two.li ul pstrongReady to take the first step in your property career? Apply today and join a team thats making waves!strongp pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp

category
Business & Administration
currency_pound
6.73 per hour
place
Essex
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 06 October 2025 event_availableClose Date: 03 November 2025
Discover
Advanced Level 3 Apprenticeship
Employer Logo

Digital Marketing Apprentice

QA Apprenticeships

pstrongDigital Marketing Apprentice Wanted!strongp pWere looking for a motivated strongDigital Marketing Apprenticestrong to join our friendly team.p pAre you passionate about social media, creative content, and the latest digital trends? If youre eager to learn, enjoy working with people, and want to earn while you develop your skills, this could be the perfect opportunity for you! Join us as a strongDigital Marketing Apprenticestrong and become a key part of our marketing team!p pstrongYour Journey Starts Here!strongp pThis apprenticeship is more than just a jobits a pathway to a rewarding career with real prospects. If youre excited to take your first step into the world of digital marketing, apply now and discover how far you can go! After just 12 months you will be fully qualified with a whole year of work experience under your belt and a job you love.p pstrongWhat Youll Be Doing:strongp ul listrongLearn on the Job:strong Get practical experience in all areas of digital marketing.li listrongSupport the Team:strong Deploy email marketing campaigns and leverage social media platformsli listrongBuild Your Skills:strong Learn to use tracking tools to analyse results.li listrongGrow with Us:strong Work alongside experienced colleagues who will support and mentor you every step of the way.li ul pstrongWhat Were Looking For:strongp ul listrongQualifications:strong No experience neededyour apprenticeship will lead to a nationally recognised qualification at SCQF Level 7.li ul ul listrongSkills:strong No prior marketing experience required just enthusiasm and a willingness to learn!li ul pstrongReady to take the next step?strong If you are a good communicator and a creative thinker we want to hear from you. Apply today and start building your future career!p

category
Marketing
currency_pound
8.65 per hour
place
Perth and Kinross
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 27 October 2025 event_availableClose Date: 24 November 2025
Discover

QA

Copilot chat

Chat with Career Advisor