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Indexer apprenticeships

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Computing, technology and digital | Creative and media

Indexer apprenticeships - where to start

You can get into this job through

  • a university course
  • an apprenticeship
  • applying directly
  • specialist training with a professional body


    • University

    If you want to work in a specialist area, like science or law, you'll need in-depth subject knowledge, which you could get from doing a relevant degree. You'll usually need 2 to 3 A-Levels, or equivalent, for a degree.


    Apprenticeship
    You may be able to start by doing a library, information and archive services Level 3 (advanced) apprenticeship. You'll usually need 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths.

    Direct Application
    You can apply directly for jobs. Many indexers have a higher education qualification like a degree, although this is not essential. Often, indexers start this work as a second career, using the experience and in-depth knowledge they've built up from their main area of work. 

    Other Routes
    You can do a training course with the Society of Indexers by distance learning. This is a combination of online tutorials, assignments and assessments. The course takes around 45 to 50 hours of study and is recognised by the Chartered Institute of Library and Information Professionals. It includes: 

    • indexing terminology 
    • cross-referencing 
    • indexing books, periodicals and websites 
    • computerised search systems 
    When you've successfully completed the course you'll be awarded accredited indexer status, which is recognised by employers as a first stage towards becoming a professional indexer. The Society of Indexers runs short workshops, which give an overview of indexing together with practical exercises. These are useful for anyone who may be thinking of taking up indexing as a career. They also offer workshops on working as a freelance indexer and establishing an indexing business.

    Indexer apprenticeships - what it takes

    Skills and knowledge

    You'll need: 

    • the ability to work well with others 
    • patience and the ability to remain calm in stressful situations
    • to be thorough and pay attention to detail 
    • sensitivity and understanding 
    • customer service skills 
    • to be flexible and open to change
    • administration skills 
    • excellent verbal communication skills 
    • to be able to carry out basic tasks on a computer or hand-held device

    Indexer apprenticeships - what you'll do

    Day-to-day tasks

    In your day-to-day duties you could: 

    • study documents to get an overall idea of what they cover 
    • identify important words and phrases in the text, record where they occur and put them in alphabetical order 
    • identify the main topics and break them down into sections 
    • cross-reference related topics 
    • organise the index so that information is easy to find 
    • index photographs, diagrams and other illustrations 
    • use specialist computer software for sorting, formatting and printing
    Working environment
    You could work from home or in an office.

    Career path and progression - Indexer apprenticeships

    You could combine indexing with related areas such as proofreading and copywriting.

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    • Advanced Level 3
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    IT Support Apprentice

    pstrongWhy South Lanarkshire College?strongbr South Lanarkshire College are looking for an IT Support Apprentice to join their team in March 2025.p pThe apprentice will complete a 2-year apprenticeship programme, starting off on a Digital Helpdesk Support Level 6 qualification and progressing onto an IT Support Level 8 Programme.p pstrongWhats Involved?strongp ul liRoutine refresh, support and maintenance of all desktop systems.li liProvide support and maintain up to date and appropriate configurations for all desktop hardware and software.li liInstallation, testing and configuration of software and hardware.li liUsing the software tools to ensure all systems are performing at the highest quality.li liUpdate the Asset Register with all moves and changes of IT equipment.li liMoving and setting up of equipment, as necessary.li ul pYou will complete any other duties as necessary within the scope of the role.p pstrongWhat do they need from you?strongp ul liThe ideal candidate will be enthusiastic and have a real passion for ITli liPro-active attitude and keen to work as part of a teamli liWell organised and able to work with a high degree of accuracyli liDependable, self-motivated and the ability to work independentlyli liDedicated and motivatedli ul pstrongSalary:strongbr 22,932 per annum.p pstrongWorking week:strongbr Standard 35-hour working week.br Hours are worked between 8:45am and 4:30pm, Monday to Friday.p pstrongBenefits:strongp ul liAttractive holiday entitlement including a minimum of 45 days annual leave for support staffli liStaff development days li liMonthly staff health and wellbeing activities li liFull use of campus facilitiesli liCycle to work schemeli liEligibility to join either SPPA or SPF pension schemeli ul pstrongFuture prospects:strongbr A fixed term contract is available for one year after the successful completion of the 2 year programme.p pstrongImportant information:strongbr This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.br Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification atstrongSCQF Level 6. strongbr If you are interested in starting your career and receiving a work based qualification at the same time,strongAPPLY NOW!strongp

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    IT Support Apprentice

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    • Advanced Level 3
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    Lancashire
    IT Support Apprentice

    pstrongEmployer Description:strongp pAt Jansa IT we are committed to delivering excellence when dealing with all your IT needs.br Businesss face various challenges in running a successful business. The certainty of success comes from working with an IT company whose experience and expertise will move your business forward.p pThe future of your business depends on how effectively you harness the power of technology.br Jansa IT have been assisting customers develop their business for over 15 years, through IT and technology exploitation. We achieve this by identifying solutions, designing, implementing and managing your IT needs.p pstrongOverview:strongp pWe are now looking for an eager candidate to join us as an apprentice.p pYou will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.p pstrongDuties:strongp ul liFirst line support: Imaging and maintenance of PC’sli liSetup, update and fault diagnosis of customer IT systemsli liGeneral network support and troubleshootingli liCall handling: Answering customer queries directly on the phone where required and maintaining accurate recordsli liMaintaining client databases with up-to-date solutions and keeping a clear record of all activities involved in the call tracking software. This is an audit-able activity and must contain up-to-date recordsli liInstallation of computers and peripheral devices (e.g. printers, scanners, mobilesmart phones)li liExplaining technical issues in a clear way to non-technical clientsli liAnswering the phone in a professional manner and, if relevant passing on any information promptlyli ul pstrongWhat we are looking for:strongbr strongDesirable skills:strongp ul liGood Customer Service skillsli liConfident speaking on the phoneli liSome basic knowledge experience of ITli ul pstrongEntry Requirements:strongp ul li3 GCSE’s (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information, please visit the UK ENIC website.strongp pstrongBenefits:strongp ul li28 days annual leave (inc bank holidays)li liRegular staff lunches (paid for by company)li liStaff events (paid for by company)li liPaid sick leaveli liFlexible workingli liPension contribution matchingli liMental health and wellbeing supportli liTravel tofrom apprenticeship training andor customer sites paid for by companyli ul pstrongFuture Prospects:strongp p90 of QA Apprentices secure permanent employment after finishing their apprenticeship.br Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.p pstrongImportant information:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongApply now!strongp

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    • Data analysts
    • 366.13 p/w
    • Higher Level 4
    • Greater Manchester

    Lancashire
    Data Analyst Apprentice

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    • Advanced Level 3
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    pAre you looking to launch your career in IT? Are you looking to develop with a forward-thinking business? We are looking for an IT Technician Apprentice to join our team and support our vast range of clients.p pMarke Solutions are a skilled group of IT consultants who specialise in supporting small and medium-sized businesses across the UK with IT Support and IT Management. Our customers range from manufacturers, solicitors, architects, planners and more, each with their own unique needs, meaning that no two days are ever the same!p pstrongResponsibilities:strongp ul liFirst-line technical support: Assist customers across various industries with their IT queries, providing prompt and professional support.li liDeliver excellent customer service over the phone, assessing issues and escalating to appropriate technicians when necessary.li liHandle lower-level technical troubleshooting to resolve straightforward IT issues.li liPerform data entry tasks to maintain accurate records of customer interactions and support tickets.li liGenerate and track support tickets, ensuring all tasks are resolved efficiently.li liSupport the team with general administrative and office-related tasks.li ul pstrongDesirable skills:strongp ul liYou dont need to be a tech wiz were looking for somebody with a keen interest in IT who is eager to learn and develop new skills.li liExcellent verbal and written communication skills.li liOrganised and strong time management skills.li liKeen problem solver and able to use initiative.li liAble to work well under pressure and manage multiple tasks effectively.li liFull UK drivers license and access to own vehicle (advantageous due to location).li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours: strongp p37.5 hours per week, Monday to Friday, 9am - 5:30pm with 1 hour lunch break.p pstrongBenefits:strongp ul liFree on-site parking.li liWorking with a close-knit team, with plenty of exposure to different areas of IT.li li28 days annual holiday (including public bank holidays).li ul pstrongFuture prospects:strongp pOpportunity for growth and career progression upon completion of the apprenticeship to further develop your skills and experience.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

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    IT Support Apprentice

    • IT
    • 270.38 p/w
    • Advanced Level 3
    • Northamptonshire

    Northamptonshire
    IT Support Apprentice

    pParadise Computing Ltd is an IT services company based in Althorp near Northampton. Established in 1987 the company specialises in cloud platforms for Sage 200 ERP systems, software development, network support and training. We are a high-quality company and Sage Business Partner and ISO27001 certifications. A position has come available on our busy helpdesk to provide telephone and remote assistances to our hosted customers.p pAs a successful applicant you can expect to work with a friendly and highly motivated professional team as well as joining a growing company with many opportunities for personal development and advancement. There is ample free parking at the offices and drinks and snacks are provided.p pstrongPrimary Role:strongp ul liSupport customers systems via email, telephone and remote connectionli liTo reassure customers of quality of service and manage critical failuresli liRespond to emails to the Helpdesk Inbox within one hour of receipt and update internal processesbr -Ensure tickets are comprehensive for each job and time logging is done correctlybr -Perform routine maintenance tasks on customers & company serversli ul pstrongPersonal Skills required:strongp ul liKnowledge of Windows operating systems and Microsoft Office Suite.li liFamiliarity with networking concepts, protocols, and troubleshooting techniques.li liGood problem-solving skills and attention to detail.li liGood communication skills, both verbal and written.li liAbility to work independently as well as part of a teamli ul divstrongEntry Requirements:strongdiv ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul divYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.div divdiv divIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.div divdiv divstrongFor more information please visit the UK ENIC website.strongdiv pstrongAdditional Information:strongp ul liCar driver essentialli liHours: Full time (7.5 hours in window 8:30-5:30).li li25 Days Annual Leaveli ul pstrongBenefits After 6 months probation:strongp ul liFull Private Medical Planli liCash Planli liCompany Profit-Sharing Bonus Schemeli li1 Days Leave for your birthdayli ul pstrongFuture Prospects:strongp p90 of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.p pstrongImportant Information:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongApply now!strongp

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    IT Technician Apprentice

    • IT quality and testing professionals
    • 270.38 p/w
    • Advanced Level 3
    • Leicestershire

    Leicestershire
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    pstrongEmployer description:strongp pMark1 IT simplifies IT for business owners by taking away the complexity and hassle of managing technology. Our team of experts handle all aspects of IT, from strategy and design to implementation and management, leaving business owners free to focus on what they do best running their business. Our IT services include IT support, IT security and compliance, IT backup, IT procurement, IT consultancy, IT infrastructure, internet connectivity and cloud hosted voice telephony systems.p pstrongOverview:strongp pThe number one goal of everyone in our team is to make our clients exceptionally happy. As the first point of contact for all incoming support requests, the IT Technician Apprentice plays a vital role in delivering a positive client experience and ensuring the smooth triage of technical issues.p pThis position is designed for someone at the very beginning of their IT career. Youll receive structured training, close supervision, and support from the wider team to help you grow in confidence and capability.p pstrongResponsibilities:strongp ul liAct as the first point of contact for inbound support requests via phone, email, and ticketing system.li liAccurately log and prioritise tickets based on client impact, escalating when necessary.li liProvide basic first-line support (e.g. password resets, simple troubleshooting) under supervision.li liUse HaloPSA to create, update, and manage service tickets with clear documentation.li liMaintain up-to-date client notes and documentation as guided by the team.li liDeliver a professional and friendly customer experience, keeping clients informed.li liShadow experienced technicians, follow SOPs, and participate in team meetings.li liComplete internal and external apprenticeship training to develop technical skills.li ul pstrongDesirable skills:strongp ul liGenuine interest in IT, problem-solving and delivering a great client experience.li liConfident, clear communicator with strong listening skills and attention to detail.li liPositive, proactive, and calm under pressure.li liOrganised, eager to learn, and able to follow processes.li liCan translate technical concepts into clear, client-friendly language.li liBasic familiarity with Windows, Microsoft 365, or general computer usageli ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp pMonday to Friday, 8:30am - 5pm with 1 hour lunch break.p pstrongBenefits:strongp ul liGet your birthday off.li liA monthly perk boxmembership up the value of 30 (you choose!) after 6 months successful service.li liGenerous pension scheme and a salary review after 6 months service.li liAn easy-going environment and culture (we all enjoy what we do).li liA stand-up desk (if required) and high-powered laptop.li liDedicated mentoring and regular check-ins to support your growth.li ul pstrongFuture prospects:strongp pOpportunities for internal progression into Level 1 IT Technician roles.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

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    AI Data Analyst Specialist Apprentice

    • Data analysts
    • 360.75 p/w
    • Higher Level 7
    • Leicestershire

    Leicestershire
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This role involves working on AI and automation projects for SMEs across the United Kingdom, ensuring the successful deployment of AI solutions that improve efficiency, streamline operations, and enhance business processes.p pYou will work closely with AI developers and project managers to implement cutting-edge automation solutions, utilizing platforms such as OpenAI, ChatGPT, Claude, Botpress, Zapier, and other LLMs. Additionally, you will be responsible for managing and optimizing Enveras internal AI-driven systems and automations.p pThis is an exciting opportunity to be at the forefront of AI technology, gaining hands-on experience in automation, AI integration, and business process optimization.p pstrongKey Responsibilities:strongp article classgroupturn w-full text-token-text-primary focus-visible:outline-none dirauto tabindex-1 data-testidconversation-turn-4 data-scroll-anchortrue div classtext-base my-auto mx-auto py-5 px-6 div classmx-auto flex flex-1 text-base gap-4 md:gap-5 lg:gap-6 md:max-w-3xl lg:max-w-40rem xl:max-w-48rem div classgroupconversation-turn relative flex w-full min-w-0 flex-col agent-turn xsthread:px-0 smthread:px-1.5 mdthread:px-4 div classrelative flex-col gap-1 md:gap-3 div classflex max-w-full flex-col flex-grow div classmin-h-8 text-message relative flex w-full flex-col items-end gap-2 whitespace-normal break-words text-start .text-message&:mt-5 dirauto data-message-author-roleassistant data-message-id69417a5f-a5b2-4585-b750-a959572983a7 data-message-model-sluggpt-4o div classflex w-full flex-col gap-1 empty:hidden first:pt-3px div classmarkdown prose w-full break-words dark:prose-invert light ul li data-start2 data-end80Design and deploy custom AI and automation solutions for SMEs across the UK.li li data-start83 data-end195Assess client needs and implement tailored AI-driven workflows using tools like ChatGPT, Claude, and Botpress.li li data-start198 data-end277Automate business processes with platforms like Zapier to enhance efficiency.li li data-start280 data-end367Troubleshoot, optimize, and improve AI and automation systems for better performance.li li data-start370 data-end457Manage and enhance Enveras internal AI systems, including customer interaction bots.li li data-start460 data-end554Support AI project planning, ensuring smooth deployment and integration of new technologies.li li data-start557 data-end644Stay updated on emerging AI trends and contribute ideas for new automation solutions.li li data-start647 data-end747Demonstrate problem-solving skills, analytical thinking, and a strong interest in AI and automation.li ul div div div div div div div div article pstrongRole Requirements:strongp p - Strong interest in AI, automation, and emerging technologies.br - Basic knowledge of AI platforms or automation tools.br - Problem-solving skills and the ability to think analytically.br - Ability to work on multiple projects and collaborate with different teams.br - Eagerness to learn and contribute to real-world AI applications.p pstrongStandard Entry Requirements:strongp pApplicants will usually have obtained: an honours degree (2:2 or above) in an appropriate discipline, or with the appropriate aptitude for a role in technology.p pstrongNon-standard entry with work experience:strongp pRelevant qualifications andor work experience will be taken into consideration where the applicant has the judged potential to benefit from the programme. Requests will be considered on an individual basis where appropriate.p pstrongCompensation & Benefits:strongp ul liSalary: Competitive apprenticeship wage with performance-based incentives.li liWorking Hours: MondayFriday, 9:00am5:00pm.li liCompany Equipment: Provided with a company laptop and all necessary software for the role.li liCareer Growth: Pathway to becoming an AI Conductor or AI Project Manager.li liAccess to Technology Innovation: Opportunities to explore and contribute to broader AI and tech initiatives within Envera and the group.li liFlexible Working: Office-based and remote work options available.li liTeam Environment: Work alongside a highly innovative team driving AI transformation.li liProfessional Development: Ongoing training, AI courses, and industry events.li liCompany Perks: Paid training, team-building events, and career progression opportunities.li ul pstrongFuture Vision:strongp pThis role is designed for individuals who are passionate about AI automation and process optimization. As Envera continues to grow in the AI space, successful candidates will be positioned to lead and expand automation projects, ensuring businesses across the UK benefit from cutting-edge AI solutions.p article classgroupturn w-full text-token-text-primary focus-visible:outline-none dirauto tabindex-1 data-testidconversation-turn-4 data-scroll-anchortrue div classtext-base my-auto mx-auto py-5 px-6 div classmx-auto flex flex-1 text-base gap-4 md:gap-5 lg:gap-6 md:max-w-3xl lg:max-w-40rem xl:max-w-48rem div classgroupconversation-turn relative flex w-full min-w-0 flex-col agent-turn xsthread:px-0 smthread:px-1.5 mdthread:px-4 div classrelative flex-col gap-1 md:gap-3 div classflex justify-startstrong stylefont-size: 0.9375rem;Training & Development:strongdiv div div div div article ul liAccess to industry-leading AI tools and real-world implementation projects.li liMentorship and guidance from experienced AI professionals.li liExposure to AI applications in customer service, sales, and business process automation.li ul divstrongImportant Information:strongdiv divdiv divOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.div divdiv divstrongApply now!strongdiv

    More Info & Apply
    IT Apprentice

    • IT
    • 360.75 p/w
    • Advanced Level 3
    • Greater Manchester

    Lancashire
    IT Apprentice

    pstrongEmployer description:strongbr Our client EPOS North are a well-established and trusted provider of EPOS Systems (Electronic Point of Sale Systems) to the Hospitality industry in Scotland and they require a highly motivated candidate to assist with maintaining, installing and supporting their clients IT needs through a range of systems.p pEPOS North is a local company based in Inverness who have been operating for over 14 years with staff having over 40 years experience between them. They sell EPOS systems and are the number 1 seller of CES Software to the hospitality and retail sectors throughout the entirety of Scotland. Along with the experience, EPOS have recently hired an Apprentice through QA, this is a great place to begin your Career in IT and Tech!p pstrongOverview:strongbr Are you an IT whizzkid that is looking for their first bite at gaining a long term career? Do you want to earn excellent qualifications and long term secure career prospects?p pEPOS North are now looking for an eager candidate to join them as an apprentice.br Full training and support will be provided along with full SVQ training support from QA to achieve an IT qualification in Digital Applications Support SCQF6.p pstrongResponsibilities:strongp ul liAssist Install team with EPoS system buildsli liVisit client sites to repair fault find and swap out I.T EPoS hardwareli liProgramming EPoS applications to clients individual requirementsli liProvide our clients with operational advice and support via telephone, internet, and e-mailli liProvide our clients with training, both on-site and remotely via telephone and internetli liAssist with on-site installations of new systemsli liProvide On Call out of hours weekend support cover (on a rota basis)li ul pstrongDesired skills experience:strongp ul liA general interest and knowledge of PC computing and Windows Operating Systemsli liFamiliarity knowledge of Microsoft Office applications: Word, Excel, & Outlookli liConfidence - you should be resilient and able to think independentlyli liStrong interpersonal skills - confidence in communicating with customersli liA can-do attitudeli liAbility to travel including, working away from home on occasionli ul pstrongSalary:strongbr 20,000 per annum.p pstrongWorking week:strongp ul li37.5 hours a week:li liMonday to Thursday, 9am to 5pmli liFriday is from 9am to 4pmli ul pstrongBenefits:strongp ul liGood culture and teamli liFlexibility with working hours Early finish on a Fridayli liLong term career in IT, progress within the companyli liYou will gain additional IT Qualifications along the wayli ul pstrongFuture prospects:strongbr 90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongbr This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.br Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at strongSCQF Level 6. strongbr If you are interested in starting your career and receiving a work based qualification at the same time, strongAPPLY NOW!strongp

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    IT Support Technician Apprentice

    • IT network professionals
    • 450.75 p/w
    • Higher Level 4
    • Greater Manchester

    Lancashire
    IT Support Technician Apprentice

    pstrongEmployer description:strongp pACIT Solutions Ltd is an established IT Solution Provider for small businesses in Wickford. Our goal is to provide the highest levels of customer satisfaction to our hundreds of customers, providing them with the right solutions they need for their businesses to flourish.p pACIT Solutions are seeking an individual to join our technical support team. We are looking for strong, confident workers who are capable of installing, configuring and supporting a broad range of IT solutions to fit our clients’ needs.p pstrongResponsibilities:strongp ul liProvide IT installation, configuration and support services to our clients.li liBe confident with clients via telephone, remote web access and on-site visits.li liEnsure client enquiries and requests are dealt with promptly and efficiently.li liMaintain accurate records of outstanding, in progress and completed work.li liCommunicate technical advice to clients with differing IT knowledge levels.li liAssisting and being assisted by colleagues to provide prompt customer resolutions.li ul pstrongDesirable skills:strongp ul liExperience in Outsourced IT HelpdeskIT Support for a broad range of IT issues.li liKnowledge of current IT technologies such as Networks, OSs and Hardware.li liMicrosoft 365 applicationportal support.li liActive Directory, DHCP, DNS and IIS configuration and administration.li liExperience configuring RoutersServers for VPNVLANDHCPDNSRGIISSSL.li liAble to build a Microsoft Server 2022 with ADRGIIS from Scratch.li liHave outstanding computer literacy and some knowledge of Sage solutions.li liAct with integrity and respect when interacting with clients, employees and suppliers.li liStrong communication skills.li liReliable and punctual.li ul pstrongEntry requirements:strongp ul liAn A-Level in ICTli liOR an International Baccalaureate at Level 3 ICTli liOR a Level 3 apprenticeship in a similar subjectli liOR a BTEC Extended Diploma in IT (180 credits)li ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p37.5 hours per weekp pstrongBenefits:strongp ul liCasual dressli liFree parkingli liOn-site parkingli liPrivate medical insuranceli liTransport linksli ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

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    IT Support Apprentice

    • IT
    • 365.20 p/w
    • Advanced Level 3
    • Greater Manchester

    Cheshire
    IT Support Apprentice

    pstrongWhy Farmfoods?strongbr This is a position with plenty of opportunity for progression and could be your start in a career in IT. As an IT Helpdesk Apprentice, you will assist the team on several tasks and get involved in a number of different projects. The role will be hands on and fast paced as you work to provide a service to all teams across the business.p pstrongWhat’s involved?strongbr strongWorking within a helpdesk role and becoming an expert in:strongp ul liProviding a timely, friendly, reliable service to all IT users within the company.li liLogging, monitoring and dispatching helpdesk requests received from a number of different sources and ensuring that requests are effectively captured and allocated to the appropriate priority levels.li liUndertaking first line support for IT users by phone, email, face to face and remotely.li liTaking ownership of support request and managing through to completion and keeping users up to date with the progress of their request.li liInvestigating reported issues in detail, gaining evidence and escalating internally when necessary to meet SLA’s.li liHardware and network equipment deployment, installation and maintenance.li liSoftware deployment, upgrades, database maintenance, intranet management.li liTroubleshooting, monitoring and maintaining systems, printers and networks.li liMicrosoft 265 Administration, including account creation and management.li ul pstrongWhat do they need from you?strongp ul liA interest in passion for ITli liA willingness to learnli liSomeone who is not afraid of getting stuck in and working hardli ul pstrongSalary:strongbr 19,000 per annum.p pstrongWorking week:strongbr Shift work - 5 days per week, 7am-4pm and 9am-6pm.p pstrongBenefits:strongp ul li30 days annual leave pro-rata.li liFull training provided.li liFree 247 canteen facilities.li li15 staff discount to use in any of our 300 shops on a great range of food and household essentials.li ul pstrongFuture prospects:strongbr You will have the chance to continue to develop through the company and progress within your role.p pstrongImportant information:strongbr This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.br Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at strongSCQF Level 8. strongbr If you are interested in starting your career and receiving a work based qualification at the same time, strongAPPLY NOW!strongp

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    IT End User Services Apprentice

    • IT
    • 426.98 p/w
    • Advanced Level 3
    • Greater Manchester

    Cheshire
    IT End User Services Apprentice

    pAVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life such as energy, infrastructure, chemicals, and minerals safely, efficiently, and more sustainably.br We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy.p pstrongOverview:strongp pWe are looking for a motivated and detail-oriented IT Apprentice to join our team. IT Apprentice will support the End User Services team by assisting in the areas from end user services, desktop support and customer support.p pThis role provides an opportunity to gain hands on experience and foundational skills within IT services like Hardware and Software Troubleshooting, Desktop support, offering valuable exposure to real-world IT environments.p pstrong4 days per week officestrongp pstrongDiversity, Equity and Inclusion:strongp pAVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.p pAVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.p pstrongKey ResponsibilitiesDuties:strongp ul liAssist with hardware and software installation, configuration, and troubleshooting.li liOnboarding and Offboarding of employees from IT Support standpoint.li liSupport end-users with IT-related issues, both onsite and remotely.li liHelp maintain IT documentation and asset inventory.li liParticipate in system upgrades, testing, and deployment.li liBasic network troubleshooting.li liAudio Visuals: Supporting MS Teams based meeting and conference rooms.li liResearch and suggest improvements in IT processes.li ul pstrongQualifications and Key Skills:strongp ul liBasic understanding of computer systems, mobile devices, and networking.li liFamiliarity with Windows andor Mac OS environments.li liStrong problem-solving and communication skills.li liAbility to work independently and as part of a team.li liWillingness to learn and adapt in a fast-paced environment.li ul divstrongEntry Requirements:strongdiv ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul divYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.div divdiv divIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.div divdiv divstrongFor more information please visit the UK ENIC website.strongdiv pstrongBenefits:strongp ul liCertified Level 3 Apprenticeship.li liGain practical experience in IT operations.li liMentorship from experienced IT professionals.li liOpportunity to work on real projects and develop technical skills.li liPotential pathway to full-time employment.li li28 days 8 bank holidays in calendar year.li ul divstrongFuture Prospects:strongdiv divdiv div90 of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.div divdiv divstrongImportant Information:strongdiv divdiv divOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.div divdiv divstrongApply now!strongdiv

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    IT Apprentice

    • IT quality and testing professionals
    • 306.38 p/w
    • Advanced Level 3
    • Greater Manchester

    Cheshire
    IT Apprentice

    pstrongEmployer description:strongp pBates IT supplies information technology solutions and network support, crucial to maintaining a competitive edge. Collaborating with Bates Connect engages a range of services within data infrastructure and communications systems, ensuring flexibility throughout.p pThe successful apprentice will be working at 2-3 different sites across a week:p ul li1supstsup Floor, Side B, Maple House, 149 Tottenham Court Road, W1T 7NFli liBarnet Enfield and Harringay Mental Health Trust, Block B2, St. Ann’s Hospital, St Ann’s Rd, London, N15 3THli liWest Hertfordshire Teaching Hospitals NHS Trust, Trust Offices, Watford General Hospital, Vicarage Road, Watford, Hertfordshire, WD18 0HBli ul pstrongResponsibilities:strongp ul liTo provide technical advice, and to work closely with colleagues to maintain agreed service levelsli liTo implement and work on specific IT projects as requiredli liProvide onsite and face to face ICT support to customer organisationsli liProvide Service Desk support cover as requiredli liTo provide support for the Client Manager in times of absenceli liTo help maintain operational procedures and system documentationli liDeliver to deadlinesli liDiagnosing and resolving technical faults accuratelyli liGhosting and deploying desktop imagesli ul pstrongRequired skills:strongp ul liWilling to go the extra mileli liPositive mental attitudeli liWorks well in a teamli liAbility to work aloneli ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p9am - 5.30pmp pstrongBenefits:strongp ul liCoffee machineli liTeam outingsli liPensionli liCausal wearli ul pstrongFuture prospects:strongp pPossibility of full-time employmentp pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

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    Considering an Apprenticeship?

    There are lots of benefits to apprenticeships, here are our top 5:

    Paid Training

    Not only will your organisation (or the Government) pay for all of your training, but you’ll be paid to do it. That means you could actually get paid to get your degree and have no debt!

    Range of career opportunities

    There are over 625 different apprenticeships to choose from, in a range of industries. Whether you’re interested in law, marketing, construction, or engineering, you’ll find something up your street!

    Earn & learn

    As an apprentice, the minimum you’ll earn is £6.20 an hour, but we’ve seen apprentices earn a starting salary of up to £30,000 a year! You could also get other employee benefits like gym memberships, paid holiday, and sick pay.

    Great career prospects

    Employers think apprentices are 15% more employable than those with other qualifications. In fact, many large employers train their graduates and apprentices together!

    Learn on the job

    There’s only so much you can learn when you just do a qualification. As an apprentice, you’ll also get to learn on the job – whether that’s designing amazing graphics, chopping vegetables, or building engines!

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