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Receptionists > Hotel Receptionist
Hospitality and food | Travel and tourism
Hotel receptionists make guests feel welcome, manage new room bookings and reservations, and deal with requests from guests.
You could do a college course to give you some of the knowledge and skills needed for this job. Courses include:
You'll need:
In this role you could:
With experience and qualifications, you may be able to progress to front office manager or hotel manager. You could also move into different areas of hotel work, like events, sales, personnel or accounts. You might decide to move outside the hospitality industry into related areas like customer service and administration.
Publicans manage licensed premises like pubs and bars.
Hotel room attendants make sure that hotel rooms are clean, tidy and inviting for guests.
Waiters serve food and drinks to customers in restaurants and cafes, take orders and handle payments.
Hotel porters welcome guests, carry their luggage and answer their questions.
Housekeepers organise hotel staff to make sure that all the rooms are kept clean and tidy.
Brewers produce and market alcoholic drinks like beers, ciders and gins.
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