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Rail travel assistants > Railway Station Assistant
Retail and sales | Transport
Train station workers deal with customers and carry out duties in railway stations and on platforms.
You'll usually need some GCSEs, usually including English and maths, or equivalent, for a Level 2 apprenticeship.
If your application is successful, you'll be invited to an assessment day, where you'll: be tested on your maths, communication and customer service skills have an interview. It's a good idea to check out the train operating company's passenger charter so that you are familiar with the company's standards and values, before making an application.
You'll need:
In this job, you could:
With experience, you could be promoted to senior station assistant, station team supervisor, assistant station manager and eventually station manager. You could also become a ticket inspector and progress to revenue protection officer.
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