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Telephonists > Telephonist
Administration | Computing, technology and digital | Retail and sales
Telephonists, or switchboard operators, answer and connect calls and take messages.
Entry requirements for these courses vary.
You'll usually need some GCSEs, usually including English and maths, or the equivalent.
You'll need:
Your day-to-day tasks will vary depending where you work. You could:
With experience you could apply for work as an administrator, customer services specialist or customer services supervisor.
Graphic designers create visual branding, adverts, brochures, magazines, website designs, product packaging and displays.
Cyber intelligence officers gather information about where threats to information technology (IT) systems come from and how they work.
IT project managers oversee the development and installation of computer hardware and software systems.
Revenues and benefits officers work for local councils and deal with housing benefits, rents, council tax and business rates.
Computer games testers play computer games to check they work, and find and record problems or ‘bugs’.
Library assistants help librarians to manage the day-to-day running of a library.
Responsible for providing a friendly, professional and efficient service to clients, visitors and other stakeholders, working flexibly across the Front of House and Food and Beverage facilities.Multi skilled role covering the Science Park Caf, Conference rooms and Reception.You will learn how to assist customers from all sides and learn just what it takes to keep a Science Park running.From receiving visitors for events, serving customers in our caf, building admin experience to checking fire alarms are tested.Your apprenticeship will give you experience in a range of transferable skills.
Not only will your organisation (or the Government) pay for all of your training, but you’ll be paid to do it. That means you could actually get paid to get your degree and have no debt!
There are over 625 different apprenticeships to choose from, in a range of industries. Whether you’re interested in law, marketing, construction, or engineering, you’ll find something up your street!
As an apprentice, the minimum you’ll earn is £6.20 an hour, but we’ve seen apprentices earn a starting salary of up to £30,000 a year! You could also get other employee benefits like gym memberships, paid holiday, and sick pay.
Employers think apprentices are 15% more employable than those with other qualifications. In fact, many large employers train their graduates and apprentices together!
There’s only so much you can learn when you just do a qualification. As an apprentice, you’ll also get to learn on the job – whether that’s designing amazing graphics, chopping vegetables, or building engines!
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