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Telephonists > Telephonist
Administration | Computing, technology and digital | Retail and sales
Telephonists, or switchboard operators, answer and connect calls and take messages.
Entry requirements for these courses vary.
You'll usually need some GCSEs, usually including English and maths, or the equivalent.
You'll need:
Your day-to-day tasks will vary depending where you work. You could:
With experience you could apply for work as an administrator, customer services specialist or customer services supervisor.
IT technical support staff diagnose and solve software and hardware problems for computer users.
Town planning assistants process applications, give advice about regulations and carry out design work and office administration.
Retail buyers choose products for shops to sell, like clothing, toys, electrical goods and food.
Human resources (HR) managers develop, put into place and manage HR policies and plans.
Import-export clerks ship goods to and from the UK by road, rail, air and sea.
Airline customer service agents make sure passengers and their luggage safely board the right aircraft at the right time.
Were looking for an enthusiastic and detail-oriented individual whos ready to step into the world of high-value project management. This is your chance to get hands-on with some of the most ambitious projects out there, developing skills in budgeting, cost analysis, and financial reporting. If youre curious, motivated, and eager to learn how to manage big numbers and even bigger goals, wed love to have you on board.
Digital Marketer in the Leisure and Culture Service at Exeter City Council. The service consists of six leisure centres, cultural venues including the Royal Albert Memorial Museum, Historic Guildhall and a department that leads on income generation for the Council.
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